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Retrieve your accounts details and perform your account transactions quickly and easily from the convenience of any touch tone phone to have the following services :
- Account Balance Inquiry.
- Credit Card Balance Inquiry.
- Credit Card Bill Payment.
- Funds Transfer between Accounts
- Account Mini Statement
- Credit Card Mini Statement
- Check Book Request
- Statement Request
- ATM Locations
- Branches Locations
- Change Mobile Number
- Change Password
On an individual basis you will be allowed to select your own personal password for secure access to CIB Direct Phone
Please follow the steps to use the service:-
- Dial 19666.
- Enter your 6 digits Login_ I.D.
- Enter your 4 digits Password No.
- For Arabic ---> Press (1).
- For English ---> Press (2).
- Listen To Main Menu.
- For Inquiries --------------------------------> Press (1).
- For Financial Transactions -----------------> Press (2).
- For Requests & Instructions ---------------> Press (3).
- For Product Information ------------------> Press (4).
- For A/C Balance ---------------------------> Press (1)
- For A/C. Mini Statement -------------------> Press (2)
- For Credit Card Inquiry --------------------> Press (3)
- For Other Inquiries -------------------------> Press (4)
- For Transfer Between You're A/Cs --------> Press (1).
- For Credit Card Settlement ----------------> Press (2).
- For Requests -------------------------------> Press (1)
- For Changing Mobile No. -------------------> Press (2)
- For Changing Password -------------------> Press (3)
- For ATM Locations --------------------------> Press (1)
- For Branches -----------------------------> Press (2)
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Other Inquiries (Time Deposit /Check Status /Loan Balance /Rates)
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Requests (Check Book /Statement) .
Press (9) At Any Time To Return To The Main Menu.
Press (8) To Repeat Current Menu Option.
Press (0) Any time To Speak To One Of Our Retail Banking Advisors.
Central Bank Of Egypt Approval No. 4
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