Who do I contact if something goes wrong?
Our teams are available through e-mail and are ready to assist you with the below:
- Resetting token password.
- Resolving any token issues.
- Registering tokens.
- Issues with logging in to the CIB Business Online platform.
- Forgotten passwords.
- Technical difficulties when any of the e-channels are down are undergoing planned outages.
For further assistance, please contact our Digital Contact Center at +216644.