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Welcome to CIB, the bank of the future for Business Banking CIB is launching the first phase of Bank of the Future for Business Banking

CIB is moving the following in-branches services to be available only through the CIB Business Online platform starting 1 March 2022

Checkbook and draft check requests

Request your checkbook and draft checks online

Fund transfers

Perform transfers between your accounts, other CIB accounts and accounts outside CIB (EGP only) with ease

Credit card settlement

Settle your credit card from CIB Business Online

Historical statements

Access your company’s statements via CIB Business Online round-the-clock
Through the CIB Business Online platform, you will be able to perform your transactions anytime, anywhere.

Bank of the Future

Guide
Guide.pdf 6.4 MB

Trade Guide img-title

Guide
Guide.pdf 3.8 MB

Features CIB Business Online

Run your business through CIB Business Online at home, in your office or on the move

Join the best corporate and business online channel

  • Get 24/7 access to all your business needs from a single and user friendly suite of services
  • Access CIB Business Online from any device, and at anytime
  • Execute your transactions in real-time
  • A robust, and multilayered security is in place to protect your information, including second factor authentication (OTP)
  • Reset your password easily from CIB Business Online, without having to call the contact center.

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    Manage your entire value chain

  • Cash Management Services: Online processing and monitoring of cash operations, transfers and account balances
  • Trade Finance Services: A few, simple steps to conduct your international trade transactions online: complete, review, submit and receive.
  • Supply Chain Finance Services: Serves buyers and suppliers alike by granting the suppliers lending facilities, including financing and invoice discounting
  • Full Treasury and Liquidity Modules: Detailing complex transactions such as Treasury Bonds, bills, FX deals, and more

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    Set it up to the way you run your business

  • Make sure the right person does the right job. Assign access rights and permissions to your staff
  • Advanced search functionality to help you get the job done efficiently
  • Instant and customizable reporting on all transactions and spot reconciliation (including MT940 SWIFT formats)

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    Security Control and the security of your information are our priority

    Life Goals Ways to Bank Online Banking One Time Password OTP
    Life Goals - Ways to Bank - Online Banking - Keeping your credentials safe
    Life Goals - Ways to Bank - Online Banking - Encryption
    Life Goals - Ways to Bank - Online Banking- Password Strength

    One Time Password (OTP)

    Authorize your online transactions with a one-time code for an extra layer of security.

    Download

    Keeping your credentials safe

    We make sure you change your passwords frequently on our online channels. Learn how to protect your password.
    Learn more

    Encryption

    We use a very high level of encryption to protect your information and your credentials are never stored.
    Learn more

    Password Strength

    We enforce strong password rules to make sure your passwords are the proper strength.
    Explore
    How to register

    Get in touch

    To join the service, contact your relationship manager or visit the nearest CIB branch and our team will assist you

    Fill the service activation form

    To join the service, please fill the CIB Business Online service interactive application sign it and submit it to your nearest branch or your relationship manager, along with a copy of your National ID and the required documents. We will contact you to activate the service and help you set up your system.

    Call us on 16644 and get an appointment

    Our dedicated team of digital experts will help you setup your system according to your business needs and provide you with training to get your started

    Contact us
    Frequently asked questions

    Useful questions that may help you use CIB Business Online

    • Considered one of the best digital platforms on a global scale.
    • Combines the complex formula of providing both maximum. security through the OTP with extreme flexibility that allows you to access your account(s) using various devices, such as desktops, laptops, mobiles, tablets, and others.
    • Requires less fees and charges compared to manual transactions through the branches.
    • Safer, and helps eliminate the risk of theft or data leakage during manual transactions.
    • More efficient and timesaving as it allows you to finish your transactions anywhere, at any time without your physical presence.

    Learn more about CIB Business Online here

    Inquire through your Relationship Manager or visit your CIB branch and our team will assist you with the service application. After filling it in, hand it to your Relationship Manager or to the team assisting you at the branch. We encourage you to contact us for help with filling in the application.Get an appointment with our team to activate the service for you and to provide you with training.

    Contact our Digital Contact Center on 16644.

    Our teams are available via the below e-mails:

    For cash services: cash.management@cibeg.com

    For trade services: trade.management@cibeg.com

    For technical issues: GTS.SUPPORT@cibeg.com

     

    Below is an additional list of contact portals:

    Digital Contact Center: 16644

    Please contact CIB’s Digital Contact Center on 16644, or send an email to GTS.Support@cibeg.com
    See all FAQs

    Tutorials Learn more about CIB Business Online

    How do I add a beneficiary?
    How to activate my CIB Corporate (OTP) Token Application
    CIB Business Log in
    Supply Chain Finance Platform
    Fund Transfer
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    Terms and Conditions

    Terms and conditions

    Terms and conditions
    Terms and conditions.pdf 0.9 MB

    Interactive forms

    CIB Business Online Interactive Form
    CIB Business Online Interactive Form.html 3.8 MB
    SCF Interactive Form
    SCF Interactive Form.html 4.8 MB

    We care Our dedicated team is committed to meeting your needs

    Online

    Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

    On the phone

    For support, including emergencies such as cards closure or immediate critical feedback.

    In branch

    Our trained team of tellers and relationship managers are here to help you get the service you need. 

    We use cookies and similar technologies to personalize your experience , and make sure the most relevant content reaches you. Learn more about our use of cookies.

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