Quick Solutions
From the comfort of your home, you can easily handle any arising situations by call 16677 to handle any of the below:
- Credit And Debit Card Activation
- Replacement
- Stoppage
- For inquires Status / movement / statements
- Charge back complains
- Fraud transaction
- Adding credit card at CIB business online.
- Limit inquiry inquires
- Settlement
- Card delivery / captured cards
- Installments
- Credit card direct debit percentage (5% or 100%)
Exclusively for all CIB Visa Business Platinum cards and through Growing Together Academy, you can have access to hundreds of business-related video courses and motivational talks in both Arabic and English in various fields such as Marketing, Sales, AI, Languages…etc. provided by Almentor Business.
CIB offers you a package of non-financial services through partnership with key companies in different sectors to offer support and consultancy to CIB clients at discounted prices in fields such as
- Accounting & Auditing
- General consultancy
- E-commerce solution
- Supply chain
- Digital Ecosystems
- Information technology
- Digital transformation
- Market Research
- Marketing services
- HR consultancy
- Legal services
- Export consultancy
Control your company's payments at competitive rates with CIB and our expert support team is ready to assist you with any payment-related issues.
- For requesting payment acceptance solution, please apply online through https://www.cibeg.com/en/business/pos-merchant-devices-form
- For Inquire about transactions & its authorization, please call the Merchants call center at 0224565999
- For technical and logistics support, please call the below numbers based on the vendors below
- Ingenico: 0222571256
- Verifone: 0222921160
- Bitel:16129