The same working day or the next working day.
If it is the first time issuing an LG at the Bank, it could take up to 3 working days. If it is not the first time, it could take up to the next working day.
No subscription necessary. You just need to be a CIB Business Banking client to benefit from the Professional Service Alliances program. If you are already a customer then you can apply online under “Professional Services” through the CIB Business website, or ask your Relationship Manager at the branch to submit your request.
You can apply through branches, our website or you can call our call center on 16677 for more details.
Account application fees vary based on the account type. For more information, please click here.
The system is up and running within 3-5 working days after the request is submitted and the copies of the national ID are provided.
- Installments: CIB credit cardholders can install purchases for predefined periods based on business needs.
- Dynamic Currency Conversion: Enables payment acceptance in the currency of the customer's card. Upon payment, the foreign credit cardholder will know exactly how much they will pay for the transaction based on the exchange rate announced and applied by CIB.
- Merchant Portal:
- Access all payment transactions through a user-friendly portal
- Daily automated e-statements in varying formats
- Easy reconciliation Call Center: Available 24/7
The authorized person must visit the nearest branch and apply for the deposit card and submit a copy of the cardholder’s national ID.
Exclusively for all CIB Visa Business Platinum cards and through Growing Together Academy, you can have access to hundreds of business-related video courses and motivational talks in both Arabic and English in various fields such as Marketing, Sales, AI, Languages…etc. provided by Almentor Business.
All CIB accounts are opened on the same or the next working day.
No, additional chequebooks are not free. Standard fees apply.
Our teams are available via the below e-mails:
- For cash services: cash.management@cibeg.com
- For technical issues: GTS.SUPPORT@cibeg.com
Below is an additional list of contact portals:
- Digital Contact Center: 16644
From the comfort of your home, you can refer to the following channels for assistance:
- For technical issues, call 16677 or send an email to GTS.SUPPORT@CIBEG.COM
- For training on system usage, call 16677 or visit website
- For adding (user / account / credit card) send a secured email or call 16677
Go to "Change Profile" and follow the steps shown to successfully create a new password.
The receipt will only show the deposited amount with the denomination.
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