CBE FAQs

Yes, This exemption is applicable locally until 31 December 2021

Yes, This exemption is applicable locally until 31st December 2021

No, The amendment only applies to the local cash withdrawal limits.

All transfers completed through Internet and Mobile Banking are free of charge except for transfers outside of CIB, which will include the following fees:

Transfers in Egyptian Pound inside Egypt*Waived until December 31st 2021.

• Commission: 0.1% of the amount with a minimum of EGP10
• Swift Charges: Equivalent to USD2.5 through Online Banking while the charges are equivalent to USD5 if it is executed through CIB branches.
• Beneficiary Bank Fees: EGP15.

Transfers in a foreign currency outside Egypt:

• Commission: 0.15% from the amount with minimum of USD10.
• Swift Charges: Equivalent to USD10 through Online Banking while the charges are equivalent to USD20 if it is executed through CIB branches.
• Beneficiary Bank Fees: This will based on the beneficiary bank's fees and charges. The USD equivalent is calculated upon execution and is based on CIB’s daily currency free market rate.

Yes. Our cash deposit machines have a daily maximum deposit limit of EGP 6,000.

Yes. Our cash deposit machines have a daily maximum deposit limit of EGP 6,000.

No extra fees or penalties have been added and the normal interest stated in the contract will continue to be calculated normally during the postponement period.

According to the Central Bank of Egypt, the loans maturity has been extended to 6 months.

Yes, For debit cards and prepaid cards, the new purchase limit is (depending on the card type from the attached table).

For credit cards, you can use all of the available credit to complete purchases.

Credit cards

Debit and Pre-Paid cards

Yes. The maximum amount for a single contactless transaction has been raised without PIN from EGP300 to EGP600

Yes, to check debit and prepaid cards limits, please check the following.

The withdrawal limits for Meeza and ISIC have changed. While The usage limits for the other prepaid card has not changed.

For the limits:

ISIC

Meeza

The number of withdrawals or purchases permitted has not changed. The details are shown here.

The Wallet’s maximum balance is EGP50,000.

From any ATM, Smart Wallet users can withdraw a maximum of EGP20,000 per day.From any CIB Smart Wallet Agent, Smart Wallet users can withdraw a maximum of EGP30,000 per day.

You can transfer up to EGP30,000 per day.

Waived until December 31st 2021

The Smart Wallet ATM Cash Withdrawal fees are 1% with minimum EGP 3 per transaction.

The limit for a single transaction is EGP 25,000. The daily limits for all transaction types are as follows:

• Prime: EGP 500,000
• Plus: EGP 600,000
• Wealth: EGP 1,000,000
• Private: EGP 4,000,000

The card issuance/replacement fees are waived until 31st December  2021.

Afterwards, the following fees apply:

Cash Withdrawal FeesCIB ATMs:

• FreeNon-CIB ATMs: Free until 31st December 2021

Reload Fees

• CIB ATMs: Free
• CIB Branches: EGP10
• Supplementary fees: N/A
• Maximum daily cash withdrawal limit: EGP10,000
• Maximum monthly cash withdrawal limit: EGP50,000
• Daily local cash withdrawal count:10 transactions
• Monthly local cash withdrawal count: 30 transactions
• Maximum daily purchase and E-commerce limit: EGP20,000
• Maximum monthly purchase and E-commerce limit: EGP50,000
• Maximum daily purchase and E-commerce count: 10 transactions
• Maximum monthly purchase and E-commerce count: 30 transactions