Submit a complaint and a customer care representative will get back to you as soon as possible
Contact our customer service team, and they can help you with any issue that you face.
Personal Banking (+202 35679700)
CIB Wealth and CIB Private from Abroad (+202 37475500)
CIB Overseas Wealth
Smart Wallet (+202 35670800)
Contact our customer service team, and they can help you with any issue that you face.
Business Banking (9 am to 8 pm)
Digital Contact Center (9 am to 4 pm)
Merchant Support (PoS) 24/7
Contact our Compliance Team through any of the following means, and they will handle your whistleblowing report with guaranteed discretion and anonymity:
Submit a report through our online whistleblowing form.
Try searching our FAQs to save you time
Learn more about CIB through these links