Internet and Mobile Banking:
Log into your Internet or Mobile Banking account
Go to the “Transfers” tab on the Mobile Banking app or “Money Transfers” tab on the Internet Banking page
Choose “Transfer to Your Accounts”
Select the source account, target account, enter the required amount and click “Transfer”
Review the payment details then click “Confirm”
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Follow the menu prompts to access the Accounts and Cards menu
Log in using your active debit or credit card, Phone Banking login ID and PIN number, or call directly from your registered mobile number at CIB and enter your phone banking PIN number
Press 1 for accounts, then press 2 for internal fund transfer and donation, then select the fund transfer option

Note: Daily limit is EGP 60,000 or equivalent per day per customer number. This includes all financial transactions (transfer, settlement, donation and Fawry).
Internet and Mobile Banking:
Log into your Internet or Mobile Banking account
Go to the “Transfers” tab on the Mobile Banking app or “Money Transfers” tab on the Internet Banking page and choose “Payment to Others”
Click “Add new” to add the beneficiary (If not added) and then select the type of beneficiary “Another CIB Account” and fill in the required details along with a 6-digit OTP then click “Save and Pay”
Revise the payment details enter a new 6-digit OTP then click “Confirm”

Note: This service requires an OTP.
For more information about OTPs watch this video
For more information on how to add a beneficiary, watch this video
To know your daily credit card settlement limits and daily transfer limits between CIB different accounts by clicking on Help Center from the main menu after logging into your CIB internet banking account
Call us 24/7 at 19666 or +20-19666 for international customers and our team will assist you
Call us 24/7 at 19666 or +20-19666 for international customers and our team will assist you
Call us 24/7 at 19666 or +20-19666 for international customers and our team will assist you
Call us 24/7 at 19666 or +20-19666 for international customers and our team will assist you
Internet Banking:
Log into your Internet Banking account
Go to the “Historical statements” tab
Select Account Statements or Cards Statements
Select your desired account or card
Select the required month
You can download your statement by clicking the relevant icon (PDF, document, spreadsheet)
Submit requests from the comfort of your home instead of waiting in queues at a branch
Enjoy the convenience of 24/7 access wherever you are
Maintain security in accordance with international benchmarks
Lower fees for some services on digital channels than you would with over the counter transactions in branches
Easily track the status of your requests submitted on Mobile & Internet banking through “Requests History” on Internet Banking
Please check digital tariff details on the CIB website’s Fees and Charges page.
These services are still accessible in-branch until October 1, 2020, and November 15, 2020. You may request assistance from CIB staff to help acquaint you with our digital services, so you are comfortable using them when they become strictly digital.
At CIB, we have always put our customers at the heart of our products, services and operations. Our customers’ convenience and time is our top priority, which is why we’re transitioning to secure digital services that will allow our customers to bank with CIB all day, any day.

We care Our dedicated team is committed to meeting your needs
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