Personal Banking FAQs

1. World Credit Card
2. Platinum Credit Card

Please check the credit card fees here

The CIB Platinum credit card is the primary card specifically tailored for CIB Plus customers. Additionally, you can apply for any other credit cards offered by the bank to meet your diverse needs. For more details, please visit the following link: Click here.

Forget about cash and use your CIB Plus debit card! Use the card to carry out your financial transactions with a daily limit of EGP 30,000 for cash withdrawals and EGP 500,000 for purchases inside Egypt.

Please take a look at the Platinum Details page to see all the rates and limits as well as more details about the card.

• Access to selected airport lounges for a new and easy digital experience with the MasterCard Travel Pass app.

•Collect 3 BONUS points for every pound spent wherever you shop and redeem them from the list of participating stores.

•You can issue up to 4 supplementary cards for free for family members.

•You can use your Platinum Credit Card anywhere in the world.

• Daily cash withdrawal limit: EGP 30,000 locally (up to 10 transactions per day).
• Daily purchase limit: EGP 250,000 locally.
• Please check the details of the debit cards here

Please Check the credit cards here

• Fast track branch service: Receive immediate assistance whenever you visit CIB branches, ensuring that your requests are processed as quickly as possible, or when you call our call center at 19666. • Current and savings accounts: Save your money with CIB current and savings accounts and enjoy a diverse range of features, customized to meet various lifestyles, along with preferential fees and charges. Open an Everyday Savers account to watch your savings grow daily.

• CIB Plus personal loans: Enjoy the best borrowing options in the market to fund a variety of personal needs, from furnishing your new home to covering vacation expenses for you and your family.

• Plus debit card: Forget cash and use your CIB Plus debit card! Enjoy a limit of EGP 500,000 for purchases and EGP 30,000 for cash withdrawals inside Egypt. Collect 1.5 BONUS points for every pound spent wherever you shop and redeem them from a list of participating stores.

• The CIB Platinum Credit Card offers a range of benefits from worldwide purchasing:

- Access to selected airport lounges for a new and easy digital experience with the MasterCard Travel Pass app.

- Collect 3 BONUS points for every pound spent wherever you shop and redeem them from the list of participating stores.

- Issue up to 4 supplementary cards for free for family members.

- Use your Platinum Credit Card anywhere in the world.

• Les Concierges Egypt Services: Enjoy the best services provided in cooperation with Les Concierges Egypt! You will receive special assistance with a wide range of services, saving you time and effort.

Our Overseas Client Advisors have access to assist you in shipping your cards to your registered mailing address outside Egypt. Download the Overseas Virtual Banking application and contact our advisors for more information. *Bank tariffs apply.

If the account balance consistently exceeds the eligibility criteria for a certain period, the Bank will upgrade the customer to the most appropriate offering.

Since visiting a CIB branch will not be accessible to you, an exclusive service to meet your needs and proceed with your requests while abroad through recorded calls will be available. This allows you to conduct a number of requests, such as issuing certificates of deposits, chequebooks, replace debit cards, open or close sub accounts and more. To enroll, please sign the request form during your next CIB branch visit and get started!

• Concierge Assistance for Seniors: Specialized support for National ID/Passport services, Health and Wellness, and Travel arrangements.
• Partnerships & Offers: Access to a variety of partnerships offering discounts and benefits across travel, retail, healthcare, and dining.
• Summer Events & Experiences: Engaging summer activities and seasonal events catering to a wide range of interests.
• Monthly offers on all CIB cards customized to suit your financial needs.
• Exclusive benefits for the Payroll Customers Perks.
• Vouchers and coupons.