Personal Banking FAQs

• Access to selected airport lounges for a new and easy digital experience with the MasterCard Travel Pass app.

•Collect 3 BONUS points for every pound spent wherever you shop and redeem them from the list of participating stores.

•You can issue up to 4 supplementary cards for free for family members.

•You can use your Platinum Credit Card anywhere in the world.

• Concierge Assistance for Seniors: Specialized support for National ID/Passport services, Health and Wellness, and Travel arrangements.
• Partnerships & Offers: Access to a variety of partnerships offering discounts and benefits across travel, retail, healthcare, and dining.
• Summer Events & Experiences: Engaging summer activities and seasonal events catering to a wide range of interests.
• Monthly offers on all CIB cards customized to suit your financial needs.
• Exclusive benefits for the Payroll Customers Perks.
• Vouchers and coupons.

1. World Credit Card
2. Platinum Credit Card

To join CIB PLUS, customers should meet any of the below criteria:

• Maintain a balance starting from EGP 300,000 (or its equivalent in foreign currencies).

• Maintain a monthly net salary from EGP 30,000 to EGP 80,000 (or its equivalent in any other currency).

• Have an unsecured loan from CIB with a minimum of EGP 500,000.

To join CIB PLUS, you can simply click on this link: https://cib.eg/m7m and apply online. If you are an existing customer, please visit the nearest branch to sign an enrollment letter and upgrade to CIB PLUS.

To make your financial life easier, we have selected a talented and dedicated team of experts through whom all your banking transactions will be executed and well managed, including:

• Dedicated Wealth Relationship Manager to guide you financially
• Dedicated Wealth Service Officer to assist
• Dedicated Wealth teller to help you avoid queuing
• Dedicated 24/7 call center, 19847(VIP)
• Dedicated and exclusive access to CIB Wealth centers and lounges

• This is the first specialized investment product for CIB Private customers based on their risk appetite.
• This highly customizable investment opportunity provides 6 different portfolio models that vary across securities and asset classes.
• Investments in customer-proposed portfolios will be managed by the reputed Asset Manager, CI Asset Management.