Common Items
Yes.
The ATM can provide you with a mini-statement of your last ten transactions.
Yes, through the Forex machines only, and for the following currencies only: USD, EUR, GBP and SAR.
ATMs and branches results
Please ignore the message. This could happen when a customer tries to make a cardless deposit into your account through an ATM.
Kindly call CIB directly at 19666.
Starting the 1st of July, 2022, a fee of 5 Egyptian Pounds will be applied on each cash withdrawal transaction using any CIB debit or prepaid cards on other banks’ ATMs in Egypt.
Yes, through the cash deposit machines with a maximum deposit limit per day of EGP 20,000.
No, it is free of charge.
Yes, you can through CIB ATMs only. Just follow the following directions:
- 1-Choose “Cardless Services” from the ATM main screen
- 2-Confirm that you’ve read the terms and conditions
- 3-Enter your account number
- 4-Select whether to generate a new OTP or if you have a valid OTP
- 5-Enter your OTP (sent to your registered mobile number)
- 6-Insert your money into the ATM
- 7-Confirm the amount and your account number
The ATM can provide you with a mini-statement of your last ten transactions.
Kindly call CIB directly at 19666.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
No Fees Apply.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
No.
Immediately.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
- Select “Generate an OTP” on the ATM screen
- Your OTP will be sent to your registered mobile number via SMS
Yes.
EGP 20,000/day
Yes. Our cash deposit machines have a maximum daily deposit limit of EGP 20,000.
To use an ATM, complete the following steps:
- Choose “Cardless Services” from the main screen
- Choose “Settle Credit Card”
- Enter your credit card number
- Select either “Generate a New OTP” or “I Have a Valid OTP”
- Enter the OTP sent to your registered mobile number
- Insert your money into the ATM
- Confirm the amount and your credit card number
You should receive an SMS within 1-3 minutes. If you do not receive it, please update your registered mobile number at the bank through the Online Banking service or by call center. If you still don’t receive an SMS, please request it again through the ATM.
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