ATMs and branches results

The daily withdrawal limit is EGP 30,000.
No Fees Apply.

Yes. Our cash deposit machines have a maximum daily deposit limit of EGP 20,000.

To use an ATM, complete the following steps:

  1. Choose “Cardless Services” from the main screen
  2. Choose “Settle Credit Card”
  3. Enter your credit card number
  4. Select either “Generate a New OTP” or “I Have a Valid OTP”
  5. Enter the OTP sent to your registered mobile number
  6. Insert your money into the ATM
  7. Confirm the amount and your credit card number
You should receive an SMS within 1-3 minutes. If you do not receive it, please update your registered mobile number at the bank through the Online Banking service or by call center. If you still don’t receive an SMS, please request it again through the ATM.
The OTP SMS is sent to the account owners on their registered mobile
Some fees apply. Check with our staff or check on the special Forex ATMs machines designed for currency exchange.
No Fees Apply.
These are special machines that rely on spoken word and voice commands for people who are visually-challenged and cannot see the screen. The machines allow users to insert headphones to listen to the machine.
50% discount on fees for depositing cheques in Egyptian pounds
Yes.
Unfortunately not. These types of cards are authorized by the company for deposit purposes only.
The machine will automatically return any money to your account if the money fails to come out of the machine successfully. You can rest assured that your money is safe by calling CIB at 19666 and reporting what happened. Each ATM has a unique identification number, so please make sure to tell us which machine it is.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
Yes.

Yes, through the following these steps:

  1. From the Wallet application on your mobile, select "ATM Cash Out"
  2. Enter the amount you wish to withdraw, followed by your Wallet password, in order to receive an OTP.
  3. On the ATM, select "Cardless Services"
  4. On the ATM, select "Smart Wallet"
  5. On the ATM, select "Cash Withdrawal"
  6. On the ATM, enter the registered mobile number
  7. On the ATM, enter the OTP received from your Smart Wallet application
  8. On the ATM, enter the amount to be withdrawn.
Yes.

Yes, through CIB ATM card-less services:

  1. Touch the ATM screen to start
  2. Select “Smart Wallet”
  3. Select “Deposit”
  4. Enter your Wallet number and password
  5. Enter the desired amount you wish to deposit.
For your protection and security, you cannot reset your PIN code through an ATM. In this case you need to contact CIB at 19666.
Yes.
Yes but first, you have to check if the institution is included in the program.

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