ATMs and branches results
Yes, through the following these steps:
- From the Wallet application on your mobile, select "ATM Cash Out"
- Enter the amount you wish to withdraw, followed by your Wallet password, in order to receive an OTP.
- On the ATM, select "Cardless Services"
- On the ATM, select "Smart Wallet"
- On the ATM, select "Cash Withdrawal"
- On the ATM, enter the registered mobile number
- On the ATM, enter the OTP received from your Smart Wallet application
- On the ATM, enter the amount to be withdrawn.
Yes, through CIB ATM card-less services:
- Touch the ATM screen to start
- Select “Smart Wallet”
- Select “Deposit”
- Enter your Wallet number and password
- Enter the desired amount you wish to deposit.
Yes.
Yes.
Yes.
Yes.
Unfortunately not. These types of cards are authorized by the company for deposit purposes only.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
Yes.
Yes, through the Forex machines only, and for the following currencies only: USD, EUR, GBP, KWD, and SAR.
For your protection and security, you cannot reset your PIN code through an ATM. In this case you need to contact CIB at 19666.
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