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- Checks in EGP take 4 working days from the deposit date (taking into consideration official holidays), except checks drawn on Arab Investment Bank, Postal Authority, and Nasser Society Bank.
Customers can update their data from outside Egypt by going to the following link: https://www.cibeg.com/English/AboutCIB/Compliance/Pages/Know-Your-Customer.aspx
Download and print a KYC form, enter the appropriate information, and add your signature to the bottom of each page.
Submit it to a CIB representative at any of our branches, or send it by mail to either your branch or to P.O. Box 2430 Al Ataba, marked with your branch name.
- Onsite ATMs: CIB debit cards are retained at branches for 5 days. CIB credit cards/non-CIB cards are retained for 1 day and both depend on card’s status on the OASIS system.
- Offsite ATMs: Cards are collected by the Falcon team and delivered to the central vault.
- No, the bank no longer deals with or sells traveler’s checks.
- Egyptians need a valid national ID or passport
- Proof of employment
- Proof of residence if your address differs from the address on your ID
- In case the PA person has another nationality (88) in NID, they should bring their passport or birth certificate
- If US nationality, the Indicia and FATCA process will be followed.
- You can update your address at your nearest CIB branch
- Internet Banking
- Through the Call Center from a registered mobile number.
- You can update your mobile number at your nearest CIB branch
- Internet Banking
- Through the Call Center from a registered mobile number.