Banking FAQs | Personal | CIB Egypt

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You can update your address at your nearest CIB branch
Internet Banking
Through the Call Center from a registered mobile number.

You can update your mobile number at your nearest CIB branch
Internet Banking
Through the Call Center from a registered mobile number.

We care Our dedicated team is committed to meeting your needs

Online

Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media.

On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

In branch

Our trained team of tellers and relationship managers are here to help you get the service you need.