Personal Banking FAQs

Transaction limit: 50,000 EGP

Daily limit: 60,000 EGP

Monthly limit: 200,000 EGP

Each account has a unique IPN PIN across different apps

All your bank accounts and Meeza prepaid card funds belonging to one of the network’s banks.

You need to make sure that the mobile number used during registration is the same number registered to your accounts. If not, you might need to visit the bank and update your information. It could also be that your bank does not permit your account type to be listed on IPN.

Please contact the bank and provide the customer service agent with the transaction reference number to track your transaction

The money you will receive will be sent to your chosen default account.

Please contact your bank and provide the customer service agent with the transaction ID to investigate the matter.

You can send money from any of your linked accounts. You will be asked to select the account you want to send the money from before the transfer.

There is no limit to how many of your accounts you can link. However, all the accounts you want to link must have the same mobile number registered to them or they will not show in your choices.

Each app allows you to create one IPA for each account, which means you can have any number of IPAs based on the number of accounts you have at different banks and the number of IPN apps used.

Once your mobile number is verified, select your bank account, add your account, set your IPA and set your IPN PIN.

Please share the transaction details, including the transaction ID, with the bank to check the transaction status and investigate the matter.

Please provide the beneficiary with the transaction details, including the transaction ID, and ask them to also check with their bank and investigate the matter.

The bank itself.

Transaction limit: 50,000 EGP

Daily limit: 60,000 EGP

Monthly limit: 200,000 EGP

Please visit the below link for further details

https://www.cibeg.com/-/media/project/downloads/fees-and-charges/personal-english/alternative-channelsen.pdf

IPN allows customers to send money to any of the following:

• Bank accounts using:
  • Account number
  • Mobile number (for IPN on-boarded customers only)
  • IPA (Instant Payment Address for on-boarded customers only)
• Digital wallets (using mobile number)
• Meeza cards (using 16-digit card number)

 

Merchant payments, bill payments and ATM transactions.

Users can send money by using one of the following methods:

• IPA (account address created by the user)
• Mobile number
• Account number and bank account
• Meeza card number

All banked customers and/or Meeza prepaid cardholders can benefit from IPN services through the InstaPay app owned by EBC.

IPN enabled Banks; to send from bank accounts, and receive from bank accounts, Meeza Digital wallets and Meeza cards