Credit cards results
Cash transactions including (cash on phone & balance transfers) are excluded.
Also, any governmental transactions, smart wallet transactions , bill payments on
an ATM are not qualified to earn a loyalty reward.
All customer purchases are qualified for loyalty rewards even if enrolled in
installments, except governmental transactions, cash transactions (including cash
on phone and balance transfer), smart wallet and bill payments on ATMs as they
are not qualified for loyalty in the first place.
A convenient insurance product that covers total permanent disability, critical illness, risk of death, loss of wallet and personal identification paper, as well as travel insurance. For more information, please call 19666 or visit your nearest CIB branch.
https://www.cibeg.com/English/Personal/Cards/Documents/CIB%20Credit%20Card%20Fees%20and%20Charges%20English%20-%20General.pdf
CIB is offering various installment programs that fit all customers’ needs:
Single Transaction
Cash on Phone
Balance Transfer
Installments at merchants
0% Installments
Only CIB Primary cardholders enjoy free access.
To review CIB EgyptAir Mileseverywhere credit card's international spend limits, click here.
The buyout service is available for credit cardholders in which the customer is
allowed to use the CIB card limit to settle the outstanding balance on other non-
CIB cards and repay this balance in an equal payment plan with normal interest
rates. The customer can request the service via the call center.
Please check the link for more info about the terms and conditions: https://cib.eg/z3j.
Yes, the bank has a program for non-salary transfer customers.
Please visit your nearest CIB branch to inquire about the detailed required
documents. The general requirements to apply are a valid ID, valid income proof.
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
Customers can stop a card through one of the following:
- Call our call center 0219666 which is available 24/7.
- Stop the card through Internet Banking.
You can check your BONUS Points and redeem them through:
- CIB BONUS points program website (bonus.cibeg.com)
- CIB Call Center
For more information, click here
Please visit your nearest CIB branch or call 19666.
Please visit your nearest CIB branch or call 19666.
Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.
Credit cards are not canceled, but they may be stopped (temporarily or permanently) for many reasons, including:
The customer didn't pay the due amounts for more than 30 days after the due date.
The customer has a legal issue, I-score, a negative list, etc.
The card may be stopped due to lost, stolen, suspicious transactions, etc.
Yes, You can.
Please call call center on 19666 or visit your nearest CIB branch.
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