Credit cards results
You can request to increase your card limit via online banking or a branch and will be
subject to credit policy approval.
You can report a dispute on any transaction through online banking or via the call center.
You can stop and replace the card via online banking, IVR, or through our call center.
Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.
You can request a card replacement through online banking or via the call center. Fees vary
depending on the card type. Please check the following link: https://cib.eg/4z1.
You can request through the online/mobile banking or contact the call center.
It's safe to use the credit card online when used with trusted merchants.
The available payment options are online via mobile/internet banking, ATM cash
deposit, branch, bank transfer, IVR, or via Instapay.
No, during the online application, you’ll only need to provide general information
from your national ID and about your job. After submission, a bank representative
will call you to check your eligibility and inform you of any required documents.
Within two working days of submitting the online application, you’ll receive an
initial call to proceed with the application to submit it for approval.
The Com Credit Card is designed for online shopping only with a secure payment tool and limited credit from EGP 500 up to EGP 3,000.
Yes, you can apply through the following link https://cib.eg/jm9
You can stop a lost or stolen card by:
- Calling 19666 and speaking to one of our Call Center agents
- Visiting the nearest CIB branch
- Phone Banking
- Internet banking
For more information, you can also click here
You can settle the due amount through any of the following:
- Transfer the required amount through Internet or Mobile Banking
- Transfer the required amount through Phone Banking by calling 19666
- Deposit the required amount through the nearest CIB ATM
- Visit the nearest CIB branch
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
Customers can find the EPP dues through the call center or via E-statement through Internet banking.
The supplementary cardholder can earn loyalty rewards normally on his purchase
transaction, but the primary cardholder can only request to redeem the rewards
from the online portal. Please check the following link for more information, please
visit: https://cib.eg/uec.
You can update the direct debit account via mobile/internet banking and the request will be
processed within three working days.
You can view the detailed information on the active EPP’s including the remaining
balances, and tenors through the e-statement found in your Internet banking.
Displaying 1-20 of 25 results