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You can check your BONUS Points and redeem them through:

  • CIB BONUS points program website (bonus.cibeg.com)
  • CIB Call Center

For more information, click here

https://www.cibeg.com/English/Personal/Cards/Documents/CIB%20Credit%20Card%20Fees%20and%20Charges%20English%20-%20General.pdf
CIB is offering various installment programs that fit all customers’ needs: Single Transaction Cash on Phone Balance Transfer Installments at merchants 0% Installments
Only CIB Primary cardholders enjoy free access.
To review CIB EgyptAir Mileseverywhere credit card's international spend limits, click here.
The buyout service is available for credit cardholders in which the customer is allowed to use the CIB card limit to settle the outstanding balance on other non- CIB cards and repay this balance in an equal payment plan with normal interest rates. The customer can request the service via the call center. Please check the link for more info about the terms and conditions: https://cib.eg/z3j.
Yes, the bank has a program for non-salary transfer customers. Please visit your nearest CIB branch to inquire about the detailed required documents. The general requirements to apply are a valid ID, valid income proof.
Once the campaign plan is activated, neither the tenor nor the interest rate can be adjusted.
You can check the updated transfer limits through the following link: https://cib.eg/ubx.

You can apply for a CIB Credit Card by:

  • Applying online here
  • Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours.
  • Visit your nearest CIB branch. You can find the nearest CIB brach here  

You can apply for a CIB Loan by:

  • Applying online here
  • Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours.
  • Visit your nearest CIB branch. You can find the nearest CIB brach here  
Please visit your nearest CIB branch or call 19666.
Please visit your nearest CIB branch or call 19666.

Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.

Please call call center on 19666 or visit your nearest CIB branch.
Credit cards are not canceled, but they may be stopped (temporarily or permanently) for many reasons, including: The customer didn't pay the due amounts for more than 30 days after the due date. The customer has a legal issue, I-score, a negative list, etc. The card may be stopped due to lost, stolen, suspicious transactions, etc.
Yes, You can.
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.

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