Credit cards results
You can settle the due amount through any of the following:
- Transfer the required amount through Internet or Mobile Banking
- Transfer the required amount through Phone Banking by calling 19666
- Deposit the required amount through the nearest CIB ATM
- Visit the nearest CIB branch
To review CIB EgyptAir Mileseverywhere credit card's international spend limits, click here.
The available payment options are online via mobile/internet banking, ATM cash
deposit, branch, bank transfer, IVR, or via Instapay.
Yes, you can normally receive a message on your international mobile number.
Supplementary international spending is counted under the main limit assigned for
the primary card.
Yes, the international spending limit is set based on the card type and resets every
30 days. More details on the limits with examples are available in the following
link: https://cib.eg/4z1.
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
CIB is offering various installment programs that fit all customers’ needs:
Single Transaction
Cash on Phone
Balance Transfer
Installments at merchants
0% Installments
Yes, the bank has a program for non-salary transfer customers.
Please visit your nearest CIB branch to inquire about the detailed required
documents. The general requirements to apply are a valid ID, valid income proof.
All customer purchases are qualified for loyalty rewards even if enrolled in
installments, except governmental transactions, cash transactions (including cash
on phone and balance transfer), smart wallet and bill payments on ATMs as they
are not qualified for loyalty in the first place.
Unfortunately, no.
Yes, foreign exchange markup fees will apply. Please find more details on the
exchange rate charged according to each card type from the following link:
https://cib.eg/4z1.
Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.
Yes via phone request. To inquire or request cash via phone please call 19666.
You can stop a lost or stolen card by:
- Calling 19666 and speaking to one of our Call Center agents
- Visiting the nearest CIB branch
- Phone Banking
- Internet banking
For more information, you can also click here
You can request through the online/mobile banking or contact the call center.
You can report a dispute on any transaction through online banking or via the call center.
You can stop and replace the card via online banking, IVR, or through our call center.
Customers can find the EPP dues through the call center or via E-statement through Internet banking.
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