Credit cards results
It’s the frequent flyer number that you use to collect miles when you travel on Star
Alliance flights.
The primary cardholder can change the mobile number registered on the supplementary
card unless the supplementary cardholder is already a primary credit cardholder. In this
case, the supplementary cardholder needs to contact the call center to change the mobile
number on his primary credit card and this change will reflect automatically across the
system on all his cards.
Yes, you can normally receive a message on your international mobile number.
You can choose a new PIN by:
- Calling 19666 from your registered phone number
- Phone Banking from your registered phone number
- If you remember your old PIN you can also do it using any CIB ATM
If you don’t have your own FFN, once you apply for a CIB EgyptAir credit card, the
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
The e-voucher will be sent in a message to your registered mobile number.
You can review and update the mobile number assigned to receive the OTP message via
the call center.
It’s the frequent flyer number that you use to collect miles when you travel on Star Alliance flights.
The primary cardholder only can activate his supplementary cards using the
standard activation channels using his registered mobile number.
You can call us at 19666 using the registered mobile number and sign into our
free IVR service to activate and set a PIN directly.
You can track the delivery either on the courier website using the tracking number
provided by the courier via SMS or by contacting the bank’s call center.
You can activate or re-activate your credit card by calling 19666 from your registered mobile number, select activation option and follow the instructions written on the card.
If you don't have your own FFN once you apply for CIB EgyptAir credit card we create an FFN.
You can activate your credit card by sending an SMS to 1491 from your registered
mobile number. You’ll need to send 02 followed by the last four digits of your
card and follow the instructions. Once completing those steps, visit the nearest
CIB ATM to set the 4-digit PIN code. Alternatively, you can contact our hotline at
19666 using the registered mobile number and sign into our free IVR service to
activate and set a PIN directly.
You can contact our hotline at 19666 using the registered mobile number and sign
into our free IVR service to set up a PIN directly without the need to look for an
ATM.
Please visit your nearest CIB branch or call 19666.
Yes.
You can contact the call center or visit our nearest branch.
You can update your registered mobile and address either on mobile/internet banking, call
center, or a branch if your KYC and ID aren’t expired.
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