Credit cards results
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
You can settle the due amount through any of the following:
- Transfer the required amount through Internet or Mobile Banking
- Transfer the required amount through Phone Banking by calling 19666
- Deposit the required amount through the nearest CIB ATM
- Visit the nearest CIB branch
Customers can change card types by making a request from the CIB call center or your nearest branch.
Yes, through the buy out program. To request a buy out, call 19666 or visit your nearest CIB branch.
If you don't have your own FFN once you apply for CIB EgyptAir credit card we create an FFN.
Yes, the required documents depend on your status either as a salary receiver or
professional. Please visit your nearest CIB branch to inquire about the detailed
requirements.
Depending on employment type, nature and the type of collateral, we have the following programs:
- Against cash collateral (certificates of deposit, savings accounts) in any of CIB branches.
- CIB’s payroll customers program.
- HR letter by the employer stating monthly net income, the date of hiring and title. Or, bank statement if self-employed.
- Program of Professionals: Doctors, Dentists, clinic owners, engineering consultants and legal accountants.
- Program of University Professors.
- Program for existing CIB account holders.
- Apply here
Without clear regular income proof, you can apply but with collateral such as
a certificate of deposit as a guarantee. Please visit your nearest CIB branch to
inquire about the detailed requirements.
Please visit your nearest CIB branch and provide required increase guarantee documents, such as income statement or new amounts in the form of a CD or TD, to assign increase limit request.
If you forgot your PIN, please contact the call center to reset the PIN then visit the
nearest CIB ATM to create the PIN. This can also be done directly through the
IVR.
If you don’t have your own FFN, once you apply for a CIB EgyptAir credit card, the
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
bank will create an FFN upon issuance of miles cards (Titanium or Platinum Egypt
Air cards).
Without clear regular income proof, you can apply but you’ll require a collateral
such as a certificate of deposit as a guarantee. Please visit your nearest CIB
branch to inquire about the detailed requirements.
You can choose a new PIN by:
- Calling 19666 from your registered phone number
- Phone Banking from your registered phone number
- If you remember your old PIN you can also do it using any CIB ATM
You can submit a request to decrease the card limit by visiting the nearest CIB branch.
For the request to be approved, the current dues on the card must be less than the new
decreased limit.
You can reapply as soon as you need to. The required documents will depend on
your case either as a salary receiver or professional, etc. Please visit your nearest
CIB branch to inquire about the detailed requirements.
The minimum age for supplementary credit cardholders is 15 years old, subject to holding a
valid national ID. Egyptians can apply via the call center but non-Egyptians need to visit the
nearest CIB branch to request.
You can stop a lost or stolen card by:
- Calling 19666 and speaking to one of our Call Center agents
- Visiting the nearest CIB branch
- Phone Banking
- Internet banking
For more information, you can also click here
Yes, the bank has a program for professionals. Please visit your nearest
CIB branch to inquire about the detailed required documents. The general
requirements to apply are a valid ID, valid income proof, and a valid commercial
register.
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