Credit cards results
No, during the online application, you’ll only need to provide general information
from your national ID and about your job. After submission, a bank representative
will call you to check your eligibility and inform you of any required documents.
36 months.
You can request to issue up to four supplementary cards for free. A replacement fee is
applied normally.
You need to contact the call center to open an investigation with the card network.
There are three types of recurring fees on the card: a flat insurance fee charged
every month, a stamp duty fee, which is 0.05% of the highest due amount in the
last three months charged every quarter, and the card annual fee which is applied
every year in the next month after the card issuance anniversary. Other fees can
be applied upon certain events. You can check the full list of updated charges
here: https://cib.eg/4z1.
Yes, you may pay 100% of the due amount in full any time before the due date.
Yes, the bank has a program for professionals. Please visit your nearest
CIB branch to inquire about the detailed required documents. The general
requirements to apply are a valid ID, valid income proof, and a valid commercial
register.
No, there are no fees associated.
There are no application fees. The issuance fees is only applied on the new cards
after activation.
After the statement closure, you’ll receive a message highlighting the due amount.
You can check for more info through the mobile/internet banking or via the call
center at 19666. Also, five days before the due date, another payment reminder
message is sent to notify you of the net amount to pay in the statement.
Within two working days of submitting the online application, you’ll receive an
initial call to proceed with the application to submit it for approval.
If you don’t hear back, kindly contact the call center 19666 and they’ll check and
inform you of the status of your application.
In your physical application, you can opt for the credit shield and once the card is
approved, this service will be activated automatically.
approved, this service will be activated automatically.
You can request a clearance after 45 days of post-card closure.
Find the EPP Terms and Conditions here.
- The service is provided for e-commerce transactions and purchases performed through the Point of Sale (POS) through the merchants.
- The credit cardholder has to request the zero interest installments from the merchant before processing the transaction.
- The minimum transaction amount is determined by the merchant.
- The installment repayment period is determined based on the deal between the Bank and the merchant.
- There is no maximum number of enrollments in the Installment Payment Plan service as long as they are within the card’s credit limit.
- The first installment is due on the month following the month of enrollment.
- The installment is posted as part of the due amount, which is the installment/s plus the minimum amount due out of total non-enrolled balance in the Installment Payment Plan, if any.
- The cardholder should adhere to the monthly installments. If the principal amount of the Installment Plan is settled before maturity date, the service will be automatically canceled.
- This service will not be available if the card is over limit, delinquent, and/or suspended. Active services might be automatically canceled for the same reasons.
- The refunded transactions do not cancel the enrolled transactions in the installment plan. The customer must contact the call center on 19666 to proceed with the cancellation process.
CIB is offering various installment programs that fit all customers’ needs:
Single Transaction
Cash on Phone
Balance Transfer
Installments at merchants
0% Installments
BONUS points are reflected within 2 to 3 working days. Miles are reflected within
four weeks from the statement closing date. Cashbacks are reflected on the 25th
of each month.
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