Credit cards results
There is no cap on earning the loyalty reward except for the cashback card. The
maximum that can be earned within the same statement is EGP500.
Yes, foreign exchange markup fees will apply. Please find more details on the
exchange rate charged according to each card type from the following link:
https://cib.eg/4z1.
The welcome sign-up reward applies for all cards except for the Cashback, World,
and World Elite cards. To check the card’s eligibility for welcome sign-up rewards,
please check the following link https://cib.eg/e68.
Yes, the bank offers overseas delivery for a charge of $30 and the turnaround time
for delivery is 7 to 10 working days. You can request It from the call center.
Yes, the international spending limit is set based on the card type and resets every
30 days. More details on the limits with examples are available in the following
link: https://cib.eg/4z1.
Yes, the replacement has no impact on the loyalty rewards.
A late charge fee will be applied in addition to the interest on the total due
amount in the statement. Please check the following link to know the fees applied
depending on your card type: https://cib.eg/4z1.
This fee is applied when you exceed the card limit either due to a new transaction
you’ve made or due to a bank charge such as annual fees. You can check the
fees through the following link: https://cib.eg/4z1.
Yes, the customer can get the cash over the counter from specific branches:
Cairo Branches: Mostafa El Nahas, El Gezira, Maadi tower.
Alex Branches: Azarita Branch.
The interest will be on the total due amount in your statement if you don’t pay it
in full. The monthly interest rate varies based on the card type. You can find out
more details on the interest rates applied here: https://cib.eg/4z1.
No, the service is available exclusively for the primary cardholder.
Unfortunately, no.
Enrollment in the loyalty program is automatic. There’s no need to opt in.
The request takes around 5 to 7 working days.
In case the activation is via SMS, you’ll receive a confirmation message with the
activation then you need to visit nearest ATM to set the PIN code.
You can view it in details through the following link: https://cib.eg/uec.
Yes.
No, impact is made on the active EPP after the upgrade.
Yes, then you can choose the cashback reward instead of e-vouchers, the
minimum value is EGP100 and reflects within 2 to 3 working days.
You can reapply as soon as you need to. The required documents will depend on
your case either as a salary receiver or professional, etc. Please visit your nearest
CIB branch to inquire about the detailed requirements.
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