Debit and prepaid cards results
For all limits and fees please check the ISIC Card page.
Issue up to 4 supplementary debit cards for first degree relatives only.
No, CIB Meeza cards can only be loaded from CIB ATMs.
The issuance fees are EGP 15 and will be deducted automatically after the first load.
Please check the Meeza card page for needed documents
The following services are available for Meeza cards:
- Local Purchases
- Local E-Commerce transactions (whenever it is available)
- Bill Payment
- Cash Withdrawal
- Balance inquiry via ATM
- ATM deposits.
Yes, only from the ATM mini statement option that lists your last ten transactions.
No, you cannot link Meeza prepaid card to your internet banking.
Transfers via internet banking or swift cannot be done on Meeza prepaid card.
Currently, loyalty points are not available on Meeza cards.
Meeza cards operate on a local network, so it can be used on the local websites in Egypt and can't be used for international transactions.
No, currently Meeza cards cannot be linked to Smart Wallet. We will announce when this feature will be available.
No, each customer is eligible for only one prepaid card.
Yes, debit cards can be used for purchases, cash withdrawals and e-commerce transactions.
You can choose a New PIN through the following:
- Call 19666 from registered phone number
- Phone Banking by calling with your registered phone number
Submit a replacement request for card at the nearest CIB branch, then you will get a new card with the same balance as the old card.
NB: replacement fees will be EGP 15.
Please visit the nearest CIB branch.
Please call 19666 to check card status noting that the card issues during 1 working day and delivers to the registered address within 8 working days maximum.
You can stop a lost or stolen card through the following:
- Calling 19666 and using Phone Banking or speaking with a live Call Center agent
- Internet Banking (ebanking.cibeg.com)
- Visiting the nearest CIB branch
You can choose a new PIN through the following:
- Call 19666 from your registered phone number
- Phone Banking from your registered phone number
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