Debit and prepaid cards results
Please check the Meeza card page for needed documents
No, currently there is no minimum loading amount; the maximum loading amount is EGP 20,000. Note that the card balance cannot exceed EGP 20,000.
For example: if the card balance is EGP 15,000, any deposit amount exceed EGP 5,000 will be rejected.
Please call 19666 to check card status noting that the card issues during 1 working day and delivers to the registered address within 8 working days maximum.
You can check debit card limits and fees here.
Currently, loyalty points are not available on Meeza cards.
You can stop a lost or stolen card through the following:
- Calling 19666 and using Phone Banking or speaking with a live Call Center agent
- Internet Banking (ebanking.cibeg.com)
- Visiting the nearest CIB branch
You can activate your debit card through Phone Banking (IVR) service by calling 19666 from the registered mobile number or via SMS or via ATM.
You can change the address you receive the card at through calling the call center at 19666.
No, CIB Meeza cards can only be loaded from CIB ATMs.
For all limits and fees please check the ISIC Card page.
Yes, debit or credit card activation should be done via the registered mobile number.
Yes, only from the ATM mini statement option that lists your last ten transactions.
The following services are available for Meeza cards:
- Local Purchases
- Local E-Commerce transactions (whenever it is available)
- Bill Payment
- Cash Withdrawal
- Balance inquiry via ATM
- ATM deposits.
No, currently Meeza cards cannot be linked to Smart Wallet. We will announce when this feature will be available.
Yes, debit cards can be used for purchases, cash withdrawals and e-commerce transactions.
Please visit the nearest CIB branch and someone will assist you.
Yes, it depends on each card's spending limits. You can check debit card spending limits here.
Customers can replace debit cards through contacting the call center on 19666 or visiting the nearest CIB branch.
Yes, customers can use debit cards abroad.
The issuance fees are EGP 15 and will be deducted automatically after the first load.
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