Phone Banking by calling with your registered phone number
Visit the nearest branch (please note that the minimum cardholder age is 12 years old).
Cardless deposits can be made at the ATM using an account number.
Please call the call center at 19666 or visit the nearest CIB branch.
Issue up to 4 supplementary debit cards for first degree relatives only.
You can choose a new PIN through the following:
Call 19666 from your registered phone number
Phone Banking from your registered phone number
Contact the call center for internal disputes i.e., CIB ATM, etc. However, if there is another dispute related to a merchant, refund, etc., customers should visit the branch to fulfill a dispute form to take its process and TAT.
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