Personal Banking FAQs

As a primary Platinum MEW credit cardholder, you can get free access to EGYPTAIR Lounge in Cairo International Airport (Terminal 3).

Both cards offer a welcome gift: You can earn 5,000 Miles with your Platinum credit card and 3,500 miles for your Titanium credit card when you use it for any retail transaction within the first 2 months of issuance.

The Mileseverywhere Titanium credit card provides a 50% discount per ticket on the fee to change reservations for tickets purchased with miles.

The Mileseverywhere Titanium card offers a 5% discount on the base fare of international EGYPTAIR flights (excluding taxes). This discount is only available through EGYPTAIR sales offices.

It will be posted monthly in your "Mileseverywhere" credit card statement and will reflect in your EGYPTAIR plus account within maximum 4 weeks from statement closing date.

No, supplementary credit cards do not get a FFN number.

You can check Mastercard lounges entitled to your credit card on the Mastercard travel pass application.

Supplementary credit cards earn miles and is submitted under the FFN of the basic credit cardholder.

Your miles balance will remain as is in EGYPTAIR as your membership at EGYPTAIR Plus Program will not change.

You earn miles based on your credit card’s retail spend. Platinum credit cardholders earn 1 mile per EGP 30 spent, while Titanium credit cardholders earn 1 mile per EGP 50 spent.

Yes, miles can be transferred to another member under the condition that your EGYPTAIR Plus card is Gold and the minimum miles to be transferred in 5,000 miles and the maximum is 50,000 miles per year. (EGYPTAIR’s terms and conditions apply)

You can receive a 15% discount on EGYPTAIR seat selection (including first row & exit seats) and pet fees, but only when purchased through EGYPTAIR sales offices and call centers.

All travel benefits shall be activated once you earn your first CIB miles and credited to your EGYPTAIR portal noting that all travel privileges are for primary credit cardholders only.

This allows you to check an additional bag for half the price or a free carry-on hand-bag (up to 10 kg).

• Priority check-in at business class counters for EGYPTAIR flights
• Additional free checked baggage allowance (weight and size limitations as per EGYPTAIR baggage policy) when flying with EGYPTAIR
• 50% discount on last-minute business class upgrades at EGYPTAIR check-in counters (subject to availability)
• 25% discount on EGYPTAIR seat selection; including first row & exit seats purchased through EGYPTAIR sales offices and call center only
• 25% discount on pet fees on EGYPTAIR flights (purchased through EGYPTAIR sales offices and call center only)
• 10% discount on international EGYPTAIR flights (purchased through EGYPTAIR sales offices only)
• One free reservation change per ticket for reward tickets (tickets purchased using miles)

This discount allows you to redeem your miles for EGYPTAIR flights at a lower mileage cost.

Enrollment in EGYPTAIR Plus Program is for free.