Online banking results

  • Log into your Internet or Mobile Banking account
  • Go to “Requests”
  • For Mobile Banking: Select “Cards Management” then “Dispute Credit Card Transaction”

           For Internet Banking: Select “Dispute Credit Card Transaction”

  • Fill out the dispute form on your chosen credit card and mention the reason for dispute
Yes, you can have a notification appear on your Internet banking home page once you sign in if an account’s balance falls below or rises above a certain limit, this can be done through “Notifications” under the “Settings” tab where you can set up your rule.
  • Log into your Internet or Mobile Banking account
  • Go to “Requests”
  • For Mobile Banking: Select “Cards Management” then “Dispute Credit Card Transaction”

           For Internet Banking: Select “Dispute Credit Card Transaction”

  • Fill out the dispute form on your chosen credit card and mention the reason for dispute
Yes, you can have a notification appear on your Internet banking home page once you sign in if an account’s balance falls below or rises above a certain limit, this can be done through “Notifications” under the “Settings” tab where you can set up your rule.
Yes, your personal information is safe with CIB Mobile Banking, which offers extensive security features to ensure that you can conduct your banking transactions in a safe and private online environment. The highest industry standards of security are applied to both Internet Banking and Mobile Banking.
Account information accessed by Mobile Banking and Internet Banking are protected the same way: our authentication process includes your Mobile Banking username, password, and a 6-digit OTP in case of external transfers. For additional protection, we recommend locking your mobile device when not in use.
Yes, your personal information is safe with CIB Mobile Banking, which offers extensive security features to ensure that you can conduct your banking transactions in a safe and private online environment. The highest industry standards of security are applied to both Internet Banking and Mobile Banking.
Account information accessed by Mobile Banking and Internet Banking are protected the same way: our authentication process includes your Mobile Banking username, password, and a 6-digit OTP in case of external transfers. For additional protection, we recommend locking your mobile device when not in use.
You can simply use your existing Internet Banking username and password to access the app, which allows you to monitor your accounts, credit cards, loans, deposits and mutual funds. If you are not registered for the service, please make sure you register either through the application or through Internet Banking.
You can simply use your existing Internet Banking username and password to access the app, which allows you to monitor your accounts, credit cards, loans, deposits and mutual funds. If you are not registered for the service, please make sure you register either through the application or through Internet Banking.
If you enter the OTP 5 times incorrectly, the transaction will be canceled and the card will be blocked from further online transactions for your card’s security. In such cases, you will have to contact CIB Call Center 19666 and go in person to unlock the card after having your identity verified.
If you enter the OTP 5 times incorrectly, the transaction will be canceled and the card will be blocked from further online transactions for your card’s security. In such cases, you will have to contact CIB Call Center 19666 and go in person to unlock the card after having your identity verified.
  • Password has to be 8 to 12 characters in length
  • Password must be alphanumeric with a minimum of 2 letters and 2 digits: This means that a password cannot be all made of only letters or only numbers, but a combination of both with a minimum of 2 from each type
  • Password is case sensitive. If part of your password is capital or small letter, you will need to always type it the same way when you log on.
  • You cannot use Arabic letters in the password
  • Username cannot be part of the password
  • Password has to be 8 to 12 characters in length
  • Password must be alphanumeric with a minimum of 2 letters and 2 digits: This means that a password cannot be all made of only letters or only numbers, but a combination of both with a minimum of 2 from each type
  • Password is case sensitive. If part of your password is capital or small letter, you will need to always type it the same way when you log on.
  • You cannot use Arabic letters in the password
  • Username cannot be part of the password
  • Password has to be 8 to 12 characters in length
  • Password must be alphanumeric with a minimum of 2 letters and 2 digits: This means that a password cannot be all made of only letters or only numbers, but a combination of both with a minimum of 2 from each type
  • Password is case sensitive. If part of your password is capital or small letter, you will need to always type it the same way when you log on.
  • You cannot use Arabic letters in the password
  • Username cannot be part of the password
  • Password has to be 8 to 12 characters in length
  • Password must be alphanumeric with a minimum of 2 letters and 2 digits: This means that a password cannot be all made of only letters or only numbers, but a combination of both with a minimum of 2 from each type
  • Password is case sensitive. If part of your password is capital or small letter, you will need to always type it the same way when you log on.
  • You cannot use Arabic letters in the password
  • Username cannot be part of the password
With Online Banking, you can submit requests from the comfort of your home rather than waiting in queues at a branch.

From the Internet Banking Home Page:

  1. Click on “Historical Statements” in the main menu
  2. Go to “Account Statements”
  3. “Choose your desired account”.

From the Internet Banking Home Page:

  1. Click on “Historical Statements” in the main menu
  2. Go to “Account Statements”
  3. “Choose your desired account”.

From the Internet Banking home page:

  1. Click on “Historical Statements” in the main menu
  2. Go to “Card Statements”
  3. “Choose your desired card”.

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