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The application is available on the App Store for Apple devices and on Google Play for Android devices. Please search for the CIB Mobile Banking application in your store and download it.

For iPhone®:

  1. Navigate to the App Store
  2. Search for "CIB Mobile Banking"
  3. Select "Install" to download the application

For Android™:

  1. Navigate to the Google Play Store
  2. Search for "CIB Mobile Banking"
  3. Select "Install" to download the application
Forward Dated and Recurring Transactions will be executed based on the set rate at the transaction execution time.
Forward Dated and Recurring Transactions will be executed based on the set rate at the transaction execution time.
No, but you can simply apply for loans and credit cards through the CIB website here.
No, but you can simply apply for loans and credit cards through the CIB website here.
Transaction limits for Mobile Banking are the same as Internet Banking, and can be found under “Transfers Limits” in the Internet Banking’s help section.
You can check the limits from “Daily Transfer limits” in the help center section on the Internet Banking.
Forward Dated Transactions give you the ability to set a future transaction (e.g., fund transfers or credit card payment) to occur in a predefined date rather than immediately, which has to be within a year limit.
The Recurring Transaction is a forward dated transaction that you can set to be performed several times automatically. You can set your recurring transaction to be executed daily, weekly, semi monthly, monthly, every two months, bi-annually and annually.

From Internet Banking home page:

  1. Go to “Requests”
  2. Click on Dispute Credit Card Transaction
  3. Fill in the dispute form on your chosen credit card mentioning the reason of dispute.
  • You only need to have an active debit or credit card on an active Saving/Current Account or an active credit card
  • An active debit card means it has been used at least once through a CIB ATM
  • An active credit card means than it has been activated through CIB Call Center
  • You need to have your debit/credit card PIN code
  • You have to sign the e-service agreement at the nearest branch.
Transaction limits for Mobile Banking are the same as Internet Banking, and can be found under “Transfers Limits” in the Internet Banking’s help section.
  • You only need to have an active debit or credit card on an active Saving/Current Account or an active credit card
  • An active debit card means it has been used at least once through a CIB ATM
  • An active credit card means than it has been activated through CIB Call Center
  • You need to have your debit/credit card PIN code
  • You have to sign the e-service agreement at the nearest branch.
The Recurring Transaction is a forward dated transaction that you can set to be performed several times automatically. You can set your recurring transaction to be executed daily, weekly, semi monthly, monthly, every two months, bi-annually and annually.
You can check the limits from “Daily Transfer limits” in the help center section on the Internet Banking.
Forward Dated Transactions give you the ability to set a future transaction (e.g., fund transfers or credit card payment) to occur in a predefined date rather than immediately, which has to be within a year limit.

From Internet Banking home page:

  1. Go to “Requests”
  2. Click on Dispute Credit Card Transaction
  3. Fill in the dispute form on your chosen credit card mentioning the reason of dispute.

You can register to Online Banking using one of the below methods:

  1. Account number
  2. Passport number
  3. National ID number
  4. Debit or credit card number
If you have not received the OTP you could request to resend the OTP by clicking the "Resend OTP" button on the screen up to 5 times. If OTP is still not received, please contact CIB Call Center 19666 to ensure that your mobile number is updated on the banking system.
If you have not received the OTP you could request to resend the OTP by clicking the "Resend OTP" button on the screen up to 5 times. If OTP is still not received, please contact CIB Call Center 19666 to ensure that your mobile number is updated on the banking system.

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