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  1. Click on “Transfers” in the menu
  2. Choose “Transfer to your Accounts”
  3. Choose the source and destination accounts,
  4. Enter the desired amount,
  5. Click “Transfer”.
Please contact CIB Call Center operating 24/7 on 19666 or visit the nearest CIB branch to have your mobile number updated on the banking system.
Please contact CIB Call Center operating 24/7 on 19666 or visit the nearest CIB branch to have your mobile number updated on the banking system.

Those can be set either from:

  1. Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
  2. Go to the “Scheduled Transactions” tab
  3. Choose whether it is a transaction between your accounts or to a 3rd party
  4. Click on “Add New”
  5. Enter the details and confirm.

While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.

Those can be set either from:

  1. Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
  2. Go to the “Scheduled Transactions” tab
  3. Choose whether it is a transaction between your accounts or to a 3rd party
  4. Click on “Add New”
  5. Enter the details and confirm.

While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.

Yes, you can:

  1. Simply click on the account you want to set as the source account for the scheduled transaction,
  2. then click on the round orange icon. Click on “Scheduled Transactions”,
  3. then “New Standing Order”. Choose your preferred type of transaction, whether to one of your accounts, a 3rd party account or to your own credit card,
  4. then fill in the required payment details and click “Next”. Y

our scheduled transaction will be saved and you can access it again in the same place if you need to edit or delete it. Please note: In case of setting up a transaction to a 3rd party account, you will have to enter a 6-digit OTP.

Yes, you can:

  1. Simply click on the account you want to set as the source account for the scheduled transaction,
  2. then click on the round orange icon. Click on “Scheduled Transactions”,
  3. then “New Standing Order”. Choose your preferred type of transaction, whether to one of your accounts, a 3rd party account or to your own credit card,
  4. then fill in the required payment details and click “Next”. Y

our scheduled transaction will be saved and you can access it again in the same place if you need to edit or delete it. Please note: In case of setting up a transaction to a 3rd party account, you will have to enter a 6-digit OTP.

If you cannot see one of your products when you log into your accounts, please send an e-mail to cib.customercareunit@cibeg.com with your product name and your username.
If you cannot see one of your products when you log into your accounts, please send an e-mail to cib.customercareunit@cibeg.com with your product name and your username.
In addition to the regular login with your username and password, you can request the One Time Password (OTP) for Higher Authentication access, if you need to perform third Party transfers simply through CIB OTP token application or the hard token.
In addition to the regular login with your username and password, you can request the One Time Password (OTP) for Higher Authentication access, if you need to perform third Party transfers simply through CIB OTP token application or the hard token.
You can submit an inquiry via Internet or Mobile Banking or send an email to cib.customercareunit@cibeg.com.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
The OTP is valid for 10 minutes. If entered correctly, the transaction is completed. In case you enter expired OTP, you will be shown a screen notifying you of the OTP expiration and you will have to re-do the transaction.
The OTP is valid for 10 minutes. If entered correctly, the transaction is completed. In case you enter expired OTP, you will be shown a screen notifying you of the OTP expiration and you will have to re-do the transaction.

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