العربية

  • Download the CIB OTP Token app from your device’s app store
  • Log in to your Online Banking account
  • When using the Mobile Banking app, click on “More” on the bottom of the home page, then click on “OTP Activation” under “Services”
  • When using the Internet Banking service, click on “More", then click on "Services" and select "OTP Activation"
  • Choose "OTP Soft Token" and click on “Activate Now”
  • An SMS will be sent to your registered mobile number with a clickable link
  • Click on that link and all the needed fields will be auto populated in the CIB OTP Token app
  • Create a PIN code and confirm it
  • A verification code will appear on the screen
  • Copy the verification code and enter it on the Internet or Mobile Banking app
  • Click on “Continue”
  • A success screen will appear, showing the successful activation
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On the phone

For support, including emergencies such as cards closure or immediate critical feedback.

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