Phone banking results
Yes, for debit/credit cards activation, call 19666 from your registered phone number and select the “Activation Option”. Enter the card number you want to activate and your national ID card number, and follow the steps.
Yes, you can set or reset your debit or credit card PIN through the Phone Banking service.
Yes, you can check your international spending limit for your credit card through Phone Banking.
Yes, you can settle up to EGP 5,000,000/day.
Yes, you can check the available balance for your account & credit card through the IVR.
Yes, you can stop your debit or credit card through Phone Banking by calling 19666.
To register, all you’re going to need is your active debit or credit card and its PIN, then call 19666 and follow the steps.
- Call 19666 from your registered mobile number
- The Phone banking service will detect if your Online Banking username is locked or not
- If yes, it will offer the option to unlock it or to proceed to the main menu
- Choose to unlock it, then enter your active debit or credit card number and its PIN
- An SMS will then be sent to your registered number confirming the successful unlocking and containing your Online Banking username as well
Yes, you can check the linked accounts on your debit cards through the Phone Banking service.