Phone banking results
- Call 19666 from your registered mobile number
- The Phone banking service will detect if your Online Banking username is locked or not
- If yes, it will offer the option to unlock it or to proceed to the main menu
- Choose to unlock it, then enter your active debit or credit card number and its PIN
- An SMS will then be sent to your registered number confirming the successful unlocking and containing your Online Banking username as well
- Call 19666
- Login to the Phone Banking service
- Select the “Digital services” menu
- Select “To receive your online banking username” option
- Then, an SMS will be sent to your registered number with your username