Common Items

Call 19666, press 1 for accounts and cards, and enter an active CIB card and PIN number. Follow the step by step recorded menu.
Yes.
Yes. For debit cards, you have to call 19666 from your registered mobile number.
Yes, you can set or reset your debit or credit card PIN.

Phone banking results

Yes, you can request a 12-page chequebook.
Yes, you can check your available balance and the payment information for your credit card.
Yes, but the OTP service is required.
Yes, you can check the last 5 transactions on your credit card or account.
Yes.
Yes. For debit cards, you have to call 19666 from your registered mobile number.
Yes, you can check the last 5 issued Time Deposits and Certificates of Deposits.
Call 19666, press 1 for accounts and cards, and enter an active CIB card and PIN number. Follow the step by step recorded menu.
You can set up to seven transactions in your Favorite menu once you perform a successful transaction related to balance inquiry, accounts and card movements, card payment information, card settlement, fund transfer, or bill payment. You will be given the option to add the successful transaction to your Favorite menu.
Yes.
Yes, you can set or reset your debit or credit card PIN.
You can transfer or settle up to EGP 60,000/day.
IVR is the Interactive Voice Response (IVR) technology that allows customers to seamlessly perform all kinds of banking activities on the phone. It is a self-help tool to make the process easier for all of our clients.
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