Smart Wallet results
- A single-use online card is a one-time card that will expire within 24 hours or upon making your first transaction on any local website (with local currency).
- The multi-use online card can be used for up to 3 transactions a month. The multi-use online card will expire immediately after the month ends or immediately after the 3 transactions are executed.
Yes, please make sure they have the Meeza Digital logo and confirm that they accept QR payments.
You can skip this step up to 3 times, but you will then be obliged to set your security questions. You can also set them through your profile by following the below steps on the app:
- Go to “Settings” from the side menu on the homepage
- Click on “Set or Change Security Questions”
- Choose 3 different questions and answer them, then two out of the 3 will be used in the validation process while resetting your PIN. Make sure the questions follow the criteria mentioned
- Enter your PIN
When you receive the notification, the merchant details will appear on the confirmation page.
Decline the request. The merchant will be notified that you declined it.
There isn’t a limit for OTP requests.
The OTP will be valid for 15 minutes once it is issued and then it will expire.
You can request an online card with a limit of up to EGP 60,000 per day or EGP 200,000 per month. It can only be used on local websites and in local currency.
Each answer’s characters should be between 1-40 characters. The answer is not case sensitive, and special characters are allowed. The response field should not be left blank.
Yes, you can only use your online card on local websites (with local currency).
No, Online Card issuance fees are non-refundable.
Your balance will appear on your homepage and on each screen across all features.
You can view 6 months’ worth of transactions using pagination. Each page will include a maximum of 20 transactions
No, online cards can only be used online.
Contact your telecommunication company.
Yes, you may partially pay any of your bills, except for WE landline bills, which need to be paid in full.
On the homepage, you will find your payment activity in a chart. Select “View Transactions” to check your entire transaction history.
To filter or sort your transactions, select “Filter and Sorting”. You can filter by date, transaction type, or status of the transaction (all, successful, or failed).
- From the transaction history page, you will find an “Export” button on the bottom right side of the page.
- Enter a valid email and your PIN to export the transaction history, either to print it or use it for future reference.
No, once you confirm the transaction, you will not be able to cancel it.
You must ask the merchant to refund the amount.
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