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You can join Overseas Banking by opening an account with CIB and meeting eligibility criteria of CIB Wealth or CIB Plus.
Account information accessed by Mobile Banking and Internet Banking are protected the same way: our authentication process includes your Mobile Banking username, password, and a 6-digit OTP in case of external transfers. For additional protection, we recommend locking your mobile device when not in use.
Make global transfers conveniently through CIB Internet Banking or the CIB Mobile Banking app using a One-Time Password (OTP) to secure your transaction. Download CIB OTP Token and start now!
Since you are already an Internet Banking user, you can use the same username and password to log into Mobile Banking.
Yes, your personal information is safe with CIB Mobile Banking, which offers extensive security features to ensure that you can conduct your banking transactions in a safe and private online environment. The highest industry standards of security are applied to both Internet Banking and Mobile Banking.
Yes, your personal information is safe with CIB Mobile Banking, which offers extensive security features to ensure that you can conduct your banking transactions in a safe and private online environment. The highest industry standards of security are applied to both Internet Banking and Mobile Banking.
Transaction limits for Mobile Banking are the same as Internet Banking, and can be found under “Transfers Limits” in the Internet Banking’s help section.
  1. Call 19666
  2.  Login to the Phone Banking service
  3. Select the “Digital services” menu
  4. Select “To receive your online banking username” option
  5. Then, an SMS will be sent to your registered number with your username
Visit our Online Banking page to learn how to register
  1. Call 19666 from your registered mobile number
  2. The Phone banking service will detect if your Online Banking username is locked or not
  3. If yes, it will offer the option to unlock it or to proceed to the main menu
  4. Choose to unlock it, then enter your active debit or credit card number and its PIN
  5. An SMS will then be sent to your registered number confirming the successful unlocking and containing your Online Banking username as well

The application is available on the App Store for Apple devices and on Google Play for Android devices. Please search for the CIB Mobile Banking application in your store and download it.

For iPhone®:

  1. Navigate to the App Store
  2. Search for "CIB Mobile Banking"
  3. Select "Install" to download the application

For Android™:

  1. Navigate to the Google Play Store
  2. Search for "CIB Mobile Banking"
  3. Select "Install" to download the application
Using the CIB Mobile Banking application, you can access your personal accounts quickly and easily, but navigation and addition of related accounts are only available through Internet Banking. You can, however, add the accounts as beneficiaries and enjoy transferring to them through Mobile Banking.
Using the CIB Mobile Banking application, you can access your personal accounts quickly and easily, but navigation and addition of related accounts are only available through Internet Banking. You can, however, add the accounts as beneficiaries and enjoy transferring to them through Mobile Banking.
For a better user experience, we recommend that you use the application on a mobile device. You can access Internet Banking from your tablet’s browser.
For a better user experience, we recommend that you use the application on a mobile device. You can access Internet Banking from your tablet’s browser.

To access the Mobile Banking service, use your Internet Banking username and password. If you already have an account. Otherwise, you can simply register through the app by clicking on “Register New User”.

Below are the main requirements for registration:

  1. An active debit/credit card on an active savings/current account (an active debit/credit card means it was used at least once through a CIB ATM).
  2. Your debit/credit card PIN code, which you normally use at ATMs.

Now and till March 31, 2021, you can register to the Online banking service without the need to sign the e-banking terms and conditions at the branch. To do so, simply follow the above steps noting that you must sign the e-banking terms and conditions at any time within this permitted period to avoid service suspension

Once a username is set on the Internet Banking, it cannot be renamed.
Once a username is set on the Internet Banking, it cannot be renamed.
No, you can redeem your BONUS Points easily through bonus.cibeg.com. However, you will find a link for BONUS Points website on Internet and Mobile Banking.
No, you cannot link Meeza prepaid card to your internet banking.
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