Yes, both life insurance and property insurance are available during the loan repayment period. For more information, click here.
The supplementary card has the same privileges and loyalty points of the primary card.
Yes, CIB Private has a range of investment products between mutual funds and private portfolio services that we offer to our esteemed Private customers.
InstaPay guarantees the quality of the service; however, other parties and factors involved in the transaction’s success, such as network connectivity and member banks’ services, may impact quality.
No, data privacy restrictions prevent InstaPay from storing or having access to your bank account data, which is only denoted by a reference number, while the actual account number is stored at CIB.
For a better user experience, we recommend that you use the application on a mobile device. You can access Internet Banking from your tablet’s browser.
For a better user experience, we recommend that you use the application on a mobile device. You can access Internet Banking from your tablet’s browser.
Yes, you can only use your online card on local websites (with local currency).
The recipient should have an active mobile wallet.
No, reactivating the wallet will bring back the services.
Prepayment of more than the installments due in the statements could lead to early settlement for the active EPP’s which could incur an early settlement fee of 5% if the plans are with interest.
Prepayment of more than the installments due in the statements could lead to early settlement for the active EPP’s which could incur an early settlement fee of 5% if the plans are with interest.
The issuance fees are EGP 15 and will be deducted automatically after the first load.
Visit egyptairplus.com or call EgyptAir call center at 1717.
Using the CIB Mobile Banking application, you can access your personal accounts quickly and easily, but navigation and addition of related accounts are only available through Internet Banking. You can, however, add the accounts as beneficiaries and enjoy transferring to them through Mobile Banking.
Using the CIB Mobile Banking application, you can access your personal accounts quickly and easily, but navigation and addition of related accounts are only available through Internet Banking. You can, however, add the accounts as beneficiaries and enjoy transferring to them through Mobile Banking.
Once you have your Related Accounts added on the Internet Banking, simply click on “Related Accounts” in the main menu and the list of your related accounts will be presented. Click on the “Access Account” button next to the required account to access it.
Once you have your Related Accounts added on the Internet Banking, simply click on “Related Accounts” in the main menu and the list of your related accounts will be presented. Click on the “Access Account” button next to the required account to access it.
You can call us at 19666 using the registered mobile number and sign into our free IVR service to activate and set a PIN directly.

You can activate a debit or credit card through the following:

  1. Call the CIB Call Center at 19666
  2. Use CIB's Interactive Voice Response
  3. Through SMS

- For Debit Cards: please send an SMS to 1491 from registered Egyptian mobile number with 01 followed by first 6 digits & last 4 digits of the debit card number
- For Credit Cards: Please send an SMS to 1491 from registered Egyptian mobile number with 02 followed by last 4 digits of the credit card number


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