- From the Internet Banking Home Page
- “Money transfers”
- “Transfer between your accounts”
- Select your source and destination accounts and click on “Next”
- Revise the payment details then click on “Transfer”.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page, and you will return to viewing your own account.
1. Click on the account you want to export, click on “View More”
2. Click on the “historical statement” tab
3. Click on the download icon at the top corner, choose statement date, then click on print
Customers can find their card dues via CIB call center, Phone Banking, Online Banking or the nearest CIB branch, noting that all customers receive a monthly SMS with the amount due before the due date.
This can be done through the “More” in the “service bar”. Click on “Request Center” then select “Request History” to view all your submitted requests. You can check their status (Pending, Approved or Rejected), view their details and receive additional feedback for any request..
This can be done through “More” in the “service bar”. Click on “Request Center” then select “Request History” to view all your submitted requests. You can check their status (Pending, Approved or Rejected), view their details and receive additional feedback for any request..
- Select “Generate an OTP” on the ATM screen
- Your OTP will be sent to your registered mobile number via SMS
CIB wealth customers can receive a complimentary Wealth Platinum debit card at issuance.
Plus customers can apply for CIB Titanium debit card.
Contact your dedicated Plus Banker or call CIB call center at 19666 to get your service code.
You can check the following link: https://cib.eg/4z1
If you are living abroad, you can join CIB Overseas Banking by opening an account at any of our branches. To enjoy added perks and exclusive benefits, you must meet the eligibility criteria for CIB Overseas Wealth or CIB Overseas Plus.
After the first statement is issued, you’ll receive a message with the total dues
during the statement. You can check for more info through the mobile/internet
banking or via the call center at 19666.
InstaPay will inform you of the transaction status instantly. The status can be one of the following:
- Successful Transaction: The transfer amount is credited to the beneficiary’s account.
- Rejected Transaction: The transfer was rejected and the transfer amount is reversed to your account.
- Pending Transaction: The transaction is sent to the beneficiary’s bank to be executed, but the bank hasn’t confirmed crediting the transfer amount to the beneficiary’s account. The transaction status will be updated shortly to either “successful” or “rejected”.
- From the Internet Banking Home Page, click on the desired account then click on “View More”
- Click on the “Transaction History” tab and select the “Label” tag for the transactions
- Click on “Label” next to each transaction to label it by creating a new label or selecting from an existing set of labels you have created before.
Customers can load the card via ATMs only. Meeza prepaid cards do not accept transfers (including internet banking) and cannot accept deposits via branch teller.
In special cases, Meeza prepaid cards accept ACH transfers from CIB accounts only.
Cardless deposits can be made at the ATM using an account number.
Make a deposit at a CIB branch or via ATM.
Card deposits are capped at EGP 100,000/day and card-less deposits are capped at EGP 20,000/day.
- You may add/delete/modify any of your beneficiaries’ details through the payments to others page
- You can add a new beneficiary from the "Add New" button at the top of the page
- You can edit a beneficiary by clicking on the beneficiary then the "Edit" button
- You can delete a beneficiary by simply clicking on "Delete".
1. Select the account you want to nickname
2. Select “Account Details”
3. Select “Edit” next to the account name, then enter the desired name.
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