Credit cards are not canceled, but they may be stopped (temporarily or permanently) for many reasons, including:
The customer didn't pay the due amounts for more than 30 days after the due date.
The customer has a legal issue, I-score, a negative list, etc.
The card may be stopped due to lost, stolen, suspicious transactions, etc.
Yes, You can.
- World Credit Card
- Platinum Credit Card
Please visit the nearest CIB branch and someone will assist you.
CIB does not store any account details on your mobile device.
CIB does not store any account details on your mobile device.
To activate your CIB OTP Token, follow the below steps:
- Download the CIB OTP Token from your device store.
- Log into your Internet or Mobile Banking and select ""Activate OTP Token"" from the requests menu.
- Select ""CIB OTP Token Activation Request"".
- Review and confirm your mobile number to receive activation link via SMS.
- Click on the activation link to populate the data in the CIB OTP Token app.
- Enter the verification code generated from the OTP app in the Internet or Mobile Banking then click ""Submit"".
Click here for a step by step video tutorial on how to activate your OTP Token.
To activate your CIB OTP Token, follow the below steps:
- Download the CIB OTP Token from your device store.
- Log into your Internet or Mobile Banking and select ""Activate OTP Token"" from the requests menu.
- Select ""CIB OTP Token Activation Request"".
- Review and confirm your mobile number to receive activation link via SMS.
- Click on the activation link to populate the data in the CIB OTP Token app.
- Enter the verification code generated from the OTP app in the Internet or Mobile Banking then click ""Submit"".
Click here for a step by step video tutorial on how to activate your OTP Token.
Receive points by engaging with any of the highlighted products:
- All CIB credit and debit cards (except CIB-EgyptAir Mileseverywhere cards and corporate cards)
- Unsecured Personal Loans
- Third party account transfers through the Internet Banking Service.
For more information, click here.
Please call call center on 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit the nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
Please call the call center at 19666 or visit your nearest CIB branch.
You can settle the due amount through any of the following:
- Transfer the required amount through Internet or Mobile Banking
- Transfer the required amount through Phone Banking by calling 19666
- Deposit the required amount through the nearest CIB ATM
- Visit the nearest CIB branch
No, you can pay tuition fees through CIB ATMs. For more info, click here.
No, you can pay tuition fees through CIB ATMs. For more info, click here.
You have to input all data related to the beneficiary as well as the beneficiary’s bank.
You will also need a One Time Password (OTP) generated from either hard token or soft token to authenticate your 3rd party payments.
You have to input all data related to the beneficiary as well as the beneficiary’s bank.
You will also need a One Time Password (OTP) generated from either hard token or soft token to authenticate your 3rd party payments.
The Mobile Banking service is available outside Egypt. We recommend that you check your roaming coverage and charges prior to your travel date.
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