Meeza cards operate on a local network, so it can be used on the local websites in Egypt and can't be used for international transactions.
Within two working days of submitting the online application, you’ll receive an
initial call to proceed with the application to submit it for approval.
The Com Credit Card is designed for online shopping only with a secure payment tool and limited credit from EGP 500 up to EGP 3,000.
The amount paid will be deducted from your wallet and the remaining amount will stay in your wallet. This applies to both single and multi-use online cards.
The amount will be credited back to your wallet.
The update will bring three new features/enhancements which are:
- Resetting the PIN via Smart Wallet App in case you forgot it or your wallet gets locked without the need to contact the call center.
- Displaying the receiver’s name before the execution of a money transfer transaction and on the transaction’s history to increase the level of security for our customers.
- Online Card disclaimers to provide customers with essential information about the types of Online Cards and the fees applied.
You can stop a lost or stolen card through the following:
- Calling 19666 and using Phone Banking or speaking with a live Call Center agent
- Internet Banking (ebanking.cibeg.com)
- Visiting the nearest CIB branch
Yes, you can apply through the following link https://cib.eg/jm9
You can view detailed information about the active Equal Payment Plan installment program, including the remaining balances and tenors through the e-statement found on your Internet Banking or through the Mobile Banking app.
You can stop a lost or stolen card by:
- Calling 19666 and speaking to one of our Call Center agents
- Visiting the nearest CIB branch
- Phone Banking
- Internet banking
For more information, you can also click here
Yes. The card operates exactly like any regular debit card. It can be used for ATM withdrawals, physical purchases, and online transactions. The card is secure and fully functional as a regular debit card.
Visit the BONUS points page to learn how you earn your points
CIB’s Smart Wallet is a mobile application that enables you to do the following:
- Pay all your bills, top-up your mobile credit, donate to various organizations, etc.
- Send and receive money from your wallet to any other wallet in Egypt.
- Withdraw or deposit money via any ATM in Egypt or any CIB Smart Wallet authorized agent.
- Shop from any brand that has the “Meeza Digital” logo by scanning the merchant’s QR code.
- Issue online cards with any desired amount that can be later used for making online purchases
You can settle the due amount through any of the following:
- Transfer the required amount through Internet or Mobile Banking
- Transfer the required amount through Phone Banking by calling 19666
- Deposit the required amount through the nearest CIB ATM
- Visit the nearest CIB branch
You can check the updated transfer limits through the following link: https://cib.eg/ubx.
The supplementary cardholder can earn loyalty rewards normally on his purchase
transaction, but the primary cardholder can only request to redeem the rewards
from the online portal. Please check the following link for more information, please
visit: https://cib.eg/uec.
Customers can find the EPP dues through the call center or via E-statement through Internet banking.
Redeem e-vouchers that can be used at participating CIB merchants in the program:
- Cash Back on CIB Credit Cards
- Booking flight tickets and accommodation via the online travel portal
- Charity donations to any charity listed on the CIB Loyalty portal.
For more information, click here.
- You can update your address at your nearest CIB branch
- Internet Banking
- Through the Call Center from a registered mobile number.
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