You can view 6 months’ worth of transactions using pagination. Each page will include a maximum of 20 transactions
Yes, you can check the linked accounts on your debit cards through the Phone Banking service.
Yes, you can check your account numbers and IBANs through Phone Banking services and receive them via SMS on your registered mobile number.
Yes, you can check your international spending limit for your credit card through Phone Banking.
  1. Navigate to “Payments to Others”,
  2. Go to the beneficiary you want to edit and swipe right,
  3. Edit and delete buttons will appear
  4. Click on the required action.
  1. Navigate to “Payments to Others”,
  2. Go to the beneficiary you want to edit and swipe right,
  3. Edit and delete buttons will appear
  4. Click on the required action.
  1. Click on “Transfers” in the main menu
  2. Choose “Payments to Others”
  3. Choose the beneficiary you want to transfer to, edit any details needed,
  4. Enter your 6-digit OTP,
  5. Click ”Pay”.
  1. Click on “Transfers” in the menu
  2. Choose “Transfer to your Accounts”
  3. Choose the source and destination accounts,
  4. Enter the desired amount,
  5. Click “Transfer”.
  1. Click on “Transfers” in the main menu
  2. Choose “Payments to Others”
  3. Choose the beneficiary you want to transfer to, edit any details needed,
  4. Enter your 6-digit OTP,
  5. Click ”Pay”.
  1. Click on “Transfers” in the menu
  2. Choose “Transfer to your Accounts”
  3. Choose the source and destination accounts,
  4. Enter the desired amount,
  5. Click “Transfer”.
Yes, you need to set 3 security questions in case you are a new customer and logging for the first time, however, if it is not your first time to log in to Smart Wallet, you can skip setting the security questions step up to 3 times, but eventually, you will have to set them to enjoy the wallet services.
  • You can Apply Online by clicking here
  • Call us at 19666

For more information, click here.

Please contact CIB Call Center operating 24/7 on 19666 or visit the nearest CIB branch to have your mobile number updated on the banking system.
Please contact CIB Call Center operating 24/7 on 19666 or visit the nearest CIB branch to have your mobile number updated on the banking system.
  • Click on the side menu icon on the homepage.
  • Select “Settings”.
  • Select “Change PIN.”
  • Insert the old (current) wallet PIN.
  • Then insert the new wallet PIN twice.
  • Your wallet PIN will then be changed.
If you forgot your PIN & cannot access the app, you can reset your PIN easily from the app's login page, by clicking on “Forgot your PIN?” and following the steps on the app however, please note that Smart Wallet security questions must be set to be able to use this feature otherwise, please contact the call center to reset your PIN.

Those can be set either from:

  1. Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
  2. Go to the “Scheduled Transactions” tab
  3. Choose whether it is a transaction between your accounts or to a 3rd party
  4. Click on “Add New”
  5. Enter the details and confirm.

While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.

Those can be set either from:

  1. Click on the desired account that will be used as a source account in setting up the recurring or the forward dated transaction then click “View More”
  2. Go to the “Scheduled Transactions” tab
  3. Choose whether it is a transaction between your accounts or to a 3rd party
  4. Click on “Add New”
  5. Enter the details and confirm.

While performing a transfer, click on “Options” and turn on the recurring option and choose the transaction frequency.

It's safe to use the credit card online when used with trusted merchants.
No, single-use online cards expire 24 hours after issuance.
No, you can only issue one multi-use online card per month.

We care Our dedicated team is committed to meeting your needs
    Comparing (0/3)
    Compare
    Comparing (0/3)