The OTP is valid for 10 minutes. If entered correctly, the transaction is completed. In case you enter expired OTP, you will be shown a screen notifying you of the OTP expiration and you will have to re-do the transaction.
  • TAT for booking a TD is on the same day, and 1 business day for CDs
  • TAT for Online Banking registration with account number, National ID, or passport number is immediate
  • TAT for opening an additional sub account is immediate

 

 

 

  • TAT for changing direct debit is 2 business days
  • TAT for replacing a debit or credit card is 5 business days
  • TAT for updating KYC is 3 business days
  • TAT for booking a TD is on the same day, and 1 business day for CDs
  • TAT for Online Banking registration with account number, National ID, or passport number is immediate
  • TAT for opening an additional sub account is immediate
Once you confirm the payment, the money will be instantly transferred to the other wallet.
You can view 6 months’ worth of transactions using pagination. Each page will include a maximum of 20 transactions
There is no limit to how many of your accounts you can link. However, all the accounts you want to link must have the same mobile number registered to them or they will not show in your choices.
Each app allows you to create one IPA for each account, which means you can have any number of IPAs based on the number of accounts you have at different banks and the number of IPN apps used.
Visit the BONUS points page to learn how you earn your points
There is no limit for OTP requests.
There isn’t a limit for OTP requests.
By nature and for your own security, the One Time Passcode (OTP) is created to be used only once with every third party transfer.
  • You can view transactions for the current and the previous month for each card, regardless of the card due date (25th or 10th of each month).
  • Please remember that you can check your historical card statement for the previous months from the statement option found in the main navigation.
Smart Wallet users can transfer up to EGP 30,000 per day and EGP 100,000 per month.  
Smart Wallet users can withdraw a maximum of EGP 20,000 per day from any ATM.Smart Wallet users can withdraw a maximum of EGP 30,000 per day via any CIB Smart Wallet Agent.

The Smart Wallet is free of charge. There are no monthly, annual, or maintenance fees for this service.

However, please keep in mind that there are separate fees for each transaction you make. For example, if you use your Smart Wallet to transfer money, issue online cards, and more, additional fees may apply.

You can also find the list of service fees on the Smart Wallet application when you click on “Services Information” from the menu.

Please see the price list below or visit the CIB website for more information.

Smart Wallet Price List:

Service  Fees
Registration Free
Renewal Free
Cash-in (Deposit) ATM Free
Cash-in (Deposit) Agent Free
Cash-out – Agent 1.5% (min. EGP 3)
 Cash-out – ATM 1% (min. EGP 3)
 Send Money (person-to-person)

 On-us (to other CIB Smart Wallet users): EGP 1

Off-us (to non-CIB Smart Wallet users): 0.5% with max. EGP 10

The first transaction of the month is for free.  

 Bill payment Applied consumer fees
 Payment to Merchant Free
 Single Online Card Issuance Fixed EGP 5 upon issuance 
 Multi-Use Online Card Issuance Fixed EGP 9 upon issuance 

Ameen is free of charge. There are no monthly or annual fees or any maintenance fees, but there are fees for each transaction you perform through Ameen, such as money transfers or ATM cash withdrawals.
Ameen Price List:

 Service Fees
 Registration Free
 Annual renewal Free
 Cash Deposit through ATMs Free
 Cash Deposit through Authorized Banking Agents Free
 Cash Withdrawal through ATMs 1% (min. EGP 3)
 Cash Withdrawal through Authorized Banking Agents 1.5% (min. EGP 3)
 Send Money* (person-to-person) 1% (min. EGP 2)
 Payment to Merchant Free
 Bill Payment Applied consumer fees
 
 

The maximum allowed wallet balance is EGP 100,000.

  • The maximum weekly transaction deposit limit from your linked credit card is EGP 10,000
  • The maximum monthly transaction deposit limit from your linked credit card is EGP 40,000
  • The maximum daily/monthly transaction limits from your debit cards are shown below: The maximum daily/monthly transaction limits from your debit cards are shown below:
      Classic (Visa/MasterCard), Loan Debit, Youth, and Prime ME cardsTitanium  Platinum Wealth, Platinum Private, VISA Platinum Business 
     Maximum Daily Purchase and E-Commerce Limit EGP 30,000 EGP 30,000 EGP 30,000
     Maximum Monthly E-Commerce Limit EGP 50,000 EGP 100,000 EGP 100,00
Once the transaction is complete, the Smart Wallet recipient will receive a notification and their balance will be updated automatically.
Once the transaction is completed, the recipient will receive a notification informing them of the successful transfer.
This makes you eligible for a secured personal loan up to 95% of the collateral amount of the CD/TD value.

We care Our dedicated team is committed to meeting your needs
    Comparing (0/3)
    Compare
    Comparing (0/3)