The limit for a single transaction is EGP 25,000.

The daily limits for all transaction types are as follows:

  • Prime: EGP 5,000,000
  • Plus: EGP 5,000,000
  • Wealth: EGP 20,000,000
  • Private: EGP 20,000,000

The limit for a single transaction is EGP 25,000.

The daily limits for all transaction types are as follows:

  • Prime: EGP 5,000,000
  • Plus: EGP 5,000,000
  • Wealth: EGP 20,000,000
  • Private: EGP 20,000,000
  • Log in to your Online Banking account
  • Click on “More" on the home page, under "Services"
  • Click on "Requests Center"
  • Click on “My Requests”, then select “Other Services”
  • Choose from one of the following options:
  • Send an inquiry
  • Provide a suggestion
  • Submit a complaint

Confidential data is defined as your card number, PIN and OTP, submitted during onboarding, and your IPN’s PIN submitted either during logins or during transaction authentication processes.

All the above confidential data are encrypted between you and CIB by implementing end-to-end encryption. Thus, InstaPay has no access, rights or ability to obtain or store such confidential data.

The machine will automatically return any money to your account if the money fails to come out of the machine successfully. You can rest assured that your money is safe by calling CIB at 19666 and reporting what happened. Each ATM has a unique identification number, so please make sure to tell us which machine it is.
This makes you eligible for a secured personal loan up to 95% of the collateral amount of the CD/TD value.

1. Osoul Fund

Low-Risk

A low-risk money market fund that offers short to medium-term liquidity with accumulated daily returns.

Investment Type: Invests in Treasury Bills and Time Deposits.

Subscription and Redemption:

  • Daily subscription and redemption.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Short to medium-term.

Minimum Subscription: 1 unit.

2. Istethmar Fund

High-Risk

Your simplest way to access the Egyptian Stock Exchange.

Investment Type: Equity Fund (Stocks registered on the Egyptian Stock Exchange- EGX).

Subscription and Redemption:

  • Daily subscription (except on the last working day of the week).
  • Weekly redemption on the first working day of the week.
  • 0.25% subscription fee.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

3. Aman Fund

High-Risk

An Islamic Equity Fund. Your way to Sharia compliant investment in the Egyptian Stock Exchange.

Investment Type: A Variety of Sharia-compliant stocks in industrial, production and service sectors, in addition to Sukuk.

Subscription and Redemption:

  • Daily subscription (except on the last working day of the week).
  • Weekly redemptions on the first working day of the week.
  • 0.25% subscription fee / and 0.25% redemption fee.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

4. Thabat Fund

Low-Risk

A fund of diversified fixed-income instruments.

Investment Type: Invests in fixed-income instruments (Treasury Bonds and Corporate Bonds).

Subscription and Redemption:

  • Daily subscription with monthly redemption on the first working Sunday of each month.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Medium- to long-term.

Minimum Subscription: 1 unit.

5. Takamol Fund

Medium-Risk

Combine the growth of Egyptian equities with the stability of fixed income investments.

Investment Type: Mix of fixed income instruments and stocks of companies listed on the Egyptian Stock Market.

Subscription and Redemption:

  • Daily subscription with weekly redemption on the first working day of the week.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

Generally, yes. Obtaining a CD or TD with CIB will allow the bank to extend your credit of up to 95% of the value you put into the CD or TD, while leaving the CD and TD there earning interest. There are a few matters that can make a difference here, so please talk to a banking professional to tell you exactly how and what happens.

The daily limits for all transaction types are as follows (or its equivalent in FCY):

  • Prime: EGP 5,000,000
  • Plus: EGP 5,000,000
  • Wealth: EGP 20,000,000
  • Private: EGP 20,000,000
  • Click on “Register Now” on the Login Page
  • Choose your preferred registration method
  • Fill in the following field and click on “Continue”
  • Create a unique username and password according to the set criteria
  • Enter CAPTCHA shown on the screen
  • Read the terms and conditions
  • Check the box to agree to the terms and conditions, then click on “Create Account”
  • As a second factor of authentication, enter the OTP sent to your registered mobile number
  • Registration is successful
  • Click on “Login”
  • Enter the username and password to log in to your account

To make your financial life easier, we have selected a talented and dedicated team of experts through whom all your banking transactions will be executed and well managed, including:

  • Dedicated Wealth Relationship Manager to guide you financially
  • Dedicated Wealth Service Officer to assist
  • Dedicated Wealth teller to help you avoid queuing
  • Dedicated 24/7 call center, 19847(VIP)
  • Dedicated and exclusive access to CIB Wealth centers and lounges

The daily limits for all transaction types are as follows (or its equivalent in FCY):

  • Prime: EGP 5,000,000
  • Plus: EGP 5,000,000
  • Wealth: EGP 20,000,000
  • Private: EGP 20,000,000

The daily limits for all transaction types are as follows (or its equivalent in FCY):

  • Prime: EGP 5,000,000
  • Plus: EGP 5,000,000
  • Wealth: EGP 20,000,000
  • Private: EGP 20,000,000

Yes, you can through CIB ATMs only. Just follow the following directions:

  • 1-Choose “Cardless Services” from the ATM main screen
  • 2-Confirm that you’ve read the terms and conditions
  • 3-Enter your account number
  • 4-Select whether to generate a new OTP or if you have a valid OTP
  • 5-Enter your OTP (sent to your registered mobile number)
  • 6-Insert your money into the ATM
  • 7-Confirm the amount and your account number

You will get the loan after completing and accepting all the required documents, followed by the final approval then cash disbursement into your account. You can apply through the following channels:

  • Apply online here
  • Fill in an application at any of our CIB branches
  • Contact the Call Center through which your request will be directed to one of our representatives to contact you on your preferred mobile within the next 24 hours
Customers can update their data from outside Egypt by going to the following link: https://www.cibeg.com/English/AboutCIB/Compliance/Pages/Know-Your-Customer.aspx Download and print a KYC form, enter the appropriate information, and add your signature to the bottom of each page. Submit it to a CIB representative at any of our branches, or send it by mail to either your branch or to P.O. Box 2430 Al Ataba, marked with your branch name.

For existing CIB customers, you can book your certificate of deposit or time deposit easily through the Internet Banking service or Mobile Banking App.

For new customers, please visit the nearest branch to open an account and book your Certificate of Deposit or Time Deposit. Make sure to bring the following documents:

  • Valid National ID or valid passport for foreigners
  • Recent original utility bill (electricity or gas)
  • Proof of income
  • Proof of permanent residence for foreigners

You can activate a debit or credit card through the following:

  1. Through visiting the nearest CIB ATM
  2. Use CIB's Interactive Voice Response
  3. Through SMS

- For Debit Cards: please send an SMS to 1491 from registered Egyptian mobile number with 01 followed by first 6 digits & last 4 digits of the debit card number
- For Credit Cards: please send an SMS to 1491 from registered Egyptian mobile number with 02 followed by last 4 digits of the credit card number

You can activate your credit card by sending an SMS to 1491 from your registered mobile number. You’ll need to send 02 followed by the last four digits of your card and follow the instructions. Once completing those steps, visit the nearest CIB ATM to set the 4-digit PIN code. Alternatively, you can contact our hotline at 19666 using the registered mobile number and sign into our free IVR service to activate and set a PIN directly.
  • Log in to your Online Banking account
  • When using the Mobile Banking app, click on "More" on the bottom of the home page
  • When using the Internet Banking service, click on "More", then choose "Services" or from the "Profile" icon on the home page and then, click on "My Contact Details"
  • Click on “Edit Contact Details” 
  • Click on “Request an Update” 
  • Enter the OTP from your activated CIB OTP Token app
  • Review the request Summary
  • Click on “Confirm”
  • Request submitted successful

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