Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
Yes, the bank has a program for non-salary transfer customers.
Please visit your nearest CIB branch to inquire about the detailed required
documents. The general requirements to apply are a valid ID, valid income proof.
Make a deposit at a CIB branch or via ATM.
Card deposits are capped at EGP 100,000/day and card-less deposits are capped at EGP 20,000/day.
- Checks in EGP take 4 working days from the deposit date (taking into consideration official holidays), except checks drawn on Arab Investment Bank, Postal Authority, and Nasser Society Bank.
Yes, by choosing the deposit option on the ATMs, which support Deposit or Forex.
- Pay your internet, mobile, electricity, water, and gas bills through your Smart Wallet.
- Recharge your mobile credit or anyone else’s from the telecommunications company of your choice (Vodafone, Etisalat, Orange, or WE).
- Donate to any organization or charity found on CIB Smart Wallet.
InstaPay is licensed and regulated by the Central Bank of Egypt (CBE) as an authorized payment service provider. The CBE’s license guarantees the maximum level of data security and consumer data protection, and ensures that all InstaPay’s operations and processes are fully compliant with the CBE’s legislations.
InstaPay is the first payment service provider application licensed by the Central Bank of Egypt (CBE) to operate through the Instant Payment Network. As such, the app employs a customer information security system against the risks of irresponsible use of or unauthorized access to this information.
InstaPay is the first payment service provider application licensed by the Central Bank of Egypt (CBE) to operate through the Instant Payment Network, enabling instant transfers between banks 24/7. The CBE’s license entails full compliance of InstaPay with information security and data privacy legislations and requirements.
A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. If you request a callback, our advisors will contact you.
Available to download on Google Play or Apple Store outside Egypt.
You can request a clearance after 45 days of post-card closure.
You can contact the call center and request to opt out of the service.
- Go to https://ebanking.cibeg.com
- Click on “Register New User ” below the Sign-In area
- Fill in the following fields:
- Username
- Password
- Password Confirmation
- Card Number
- Card PIN
- Check the “I accept the terms” box after carefully reviewing it
- Click on “Register New User”.
Through the Smart Wallet application:
- Select “Payments.”
- Select your desired service and biller.
- Enter the subscriber/reference number (or you can select the subscriber from your contact list).
- Select the desired amount (if you’re recharging your phone credit) or select “Confirm” (if you’re paying a bill).
- Enter your wallet PIN.
- Your transaction is complete.
If you’re not available at the delivery address and there is no one to receive the
card at the delivery address, the card will be returned to the bank, and you’ll need
to contact the call center for redelivery within three months of the failed delivery.
You need to contact the call center to open an investigation with the card network.
- A valid mobile number (registered with the applicant’s National ID).
- A valid National ID card.
This discount allows you to redeem your miles for EGYPTAIR flights at a lower mileage cost.
Enrollment in EGYPTAIR Plus Program is for free.
Yes, please send a copy of your passport along with your FFN from your registered email to customeraff@egyptair.com.
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