To make your financial life easier, we have selected a talented and dedicated team of experts through whom all your banking transactions will be executed and well managed, including:

  • Dedicated Wealth Relationship Manager to guide you financially
  • Dedicated Wealth Service Officer to assist
  • Dedicated Wealth teller to help you avoid queuing
  • Dedicated 24/7 call center, 19847(VIP)
  • Dedicated and exclusive access to CIB Wealth centers and lounges

CIB and non-CIB customers:

  • Visit your nearest CIB branch or Smart Wallet authorized agent.
  • Fill out a registration form.
  • The agent will process your data and enter it into the system.
  • You will then receive an SMS with a download link and an activation code.
  • Download the app from either the App Store, Google Play, or Huawei AppGallery.
  • Enter your registered mobile number and the activation code that was sent to you via SMS.
  • Create a six-digit PIN (should not include any repetitive or sequential numbers).

Your Smart Wallet will then be activated and ready to be used.

CIB Customers only:

  •  SMS channel
  •  Send your full National ID number in an SMS to 4435, followed by the last 4 digits of your CIB card and separated by a hashtag. Send the SMS from the mobile number you want to link to the  wallet. Example: 291234567890#1234.
  •  Within three working days, you will receive an SMS that contains a download link and an activation code.
  •  Download the app from either the App Store, Google Play, or Huawei AppGallery.
  •  Enter your registered mobile number and the activation code that was sent to you via SMS.
  •  Create a six-digit PIN (should not include any repetitive or sequential numbers).
  •  Your CIB card will be connected to your Smart Wallet within 7 working days.
  • Via CIB Internet and Mobile Banking channels:
  •  Log into your Internet or Mobile Banking account.
  •  Click on the “Requests” tab.
  •  For Mobile Banking: Select "Other Requests" then "Manage Smart Wallet"

            For Internet Banking: Select "Manage Smart Wallet"

  •  Choose “Open a CIB Wallet” from “Application type.”
  •  Enter your mobile number.
  •  Enter your National ID number.
  •  Enter your National ID expiration date.
  •  Choose CIB card type.
  •  Enter CIB card number, expiration date, and card name.
  •  Click “Submit.”
  •  Click “Confirm” when the confirmation message appears.
  •  You will receive an SMS that contains a download link and an activation code.
  •  Download the CIB Smart Wallet app from either the App Store, Google Play, or Huawei AppGallery.
  •  Enter your registered mobile number, read and accept the terms and conditions, then enter the activation code sent to you via SMS.
  •  Create a six-digit PIN.
  •  Your Smart Wallet will then be activated and ready to be used.

1. Osoul Fund

Low-Risk

A low-risk money market fund that offers short to medium-term liquidity with accumulated daily returns.

Investment Type: Invests in Treasury Bills and Time Deposits.

Subscription and Redemption:

  • Daily subscription and redemption.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Short to medium-term.

Minimum Subscription: 1 unit.

2. Istethmar Fund

High-Risk

Your simplest way to access the Egyptian Stock Exchange.

Investment Type: Equity Fund (Stocks registered on the Egyptian Stock Exchange- EGX).

Subscription and Redemption:

  • Daily subscription (except on the last working day of the week).
  • Weekly redemption on the first working day of the week.
  • 0.25% subscription fee.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

3. Aman Fund

High-Risk

An Islamic Equity Fund. Your way to Sharia compliant investment in the Egyptian Stock Exchange.

Investment Type: A Variety of Sharia-compliant stocks in industrial, production and service sectors, in addition to Sukuk.

Subscription and Redemption:

  • Daily subscription (except on the last working day of the week).
  • Weekly redemptions on the first working day of the week.
  • 0.25% subscription fee / and 0.25% redemption fee.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

4. Thabat Fund

Low-Risk

A fund of diversified fixed-income instruments.

Investment Type: Invests in fixed-income instruments (Treasury Bonds and Corporate Bonds).

Subscription and Redemption:

  • Daily subscription with monthly redemption on the first working Sunday of each month.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Medium- to long-term.

Minimum Subscription: 1 unit.

5. Takamol Fund

Medium-Risk

Combine the growth of Egyptian equities with the stability of fixed income investments.

Investment Type: Mix of fixed income instruments and stocks of companies listed on the Egyptian Stock Market.

Subscription and Redemption:

  • Daily subscription with weekly redemption on the first working day of the week.
  • 0.1% subscription fee with a minimum of EGP 50.

Investment Tenor: Long-term.

Minimum Subscription: 1 unit.

To review your transaction status, doublecheck your account activity and balance to confirm that your transaction was carried out successfully. If it was not, please refer to the call center.

Yes:

  1. Click on the account you wish to monitor,
  2. Click on the round orange button
  3. Choose “Account Statistics” to view graphs of your account balance, income vs. spending and a seven-day summary graph of your spending. Also remember that you can label your transactions by clicking on any transaction within the account activity and labeling it to your preference.
To review your transaction status, doublecheck your account activity and balance to confirm that your transaction was carried out successfully. If it was not, please refer to the call center.

Yes:

  1. Click on the account you wish to monitor,
  2. Click on the round orange button
  3. Choose “Account Statistics” to view graphs of your account balance, income vs. spending and a seven-day summary graph of your spending. Also remember that you can label your transactions by clicking on any transaction within the account activity and labeling it to your preference.
If you cannot see one of your products when you log into your accounts, please send an e-mail to cib.customercareunit@cibeg.com with your product name and your username.
CIB does not store any account details on your mobile device.
By clicking on an account then clicking on the “View More” button, you can view your account’s details, transaction history, account activity, scheduled transactions and money spending.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
Those are users who can act on your behalf and access your account through theirs.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
You will need to have the Higher Authentication Service (OTP) available on your account so that you can transfer to/from any of your related accounts.
By clicking on an account then clicking on the “View More” button, you can view your account’s details, transaction history, account activity, scheduled transactions and money spending.
Those are users who can act on your behalf and access your account through theirs.
If you cannot see one of your products when you log into your accounts, please send an e-mail to cib.customercareunit@cibeg.com with your product name and your username.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
CIB does not store any account details on your mobile device.

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