You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
You will need to have the Higher Authentication Service (OTP) available on your account so that you can transfer to/from any of your related accounts.
Yes, you can check the available balance for your account & credit card through the IVR.
By clicking on an account then clicking on the “View More” button, you can view your account’s details, transaction history, account activity, scheduled transactions and money spending.
Those are users who can act on your behalf and access your account through theirs.
If you cannot see one of your products when you log into your accounts, please send an e-mail to cib.customercareunit@cibeg.com with your product name and your username.
You can view your account details by clicking on the specified account, then “View more” and choosing the “Account Details” tab where you can find the account number, account type, status, open date, balance and your customer number.
CIB does not store any account details on your mobile device.
Simply click on the account you wish to view. You can track an account's activity up to the past three months.
To exit the Related Account, simply click on the “Exit” button in the orange box appearing at the top of the page and you will be back to viewing your account.
You will need to have the Higher Authentication Service (OTP) available on your account so that you can transfer to/from any of your related accounts.
- Click on “Register Now” on the Login Page
- Choose your preferred registration method
- Fill in the following field and click on “Continue”
- Create a unique username and password according to the set criteria
- Enter CAPTCHA shown on the screen
- Read the terms and conditions
- Check the box to agree to the terms and conditions, then click on “Create Account”
- As a second factor of authentication, enter the OTP sent to your registered mobile number
- Registration is successful
- Click on “Login”
- Enter the username and password to log in to your account
You can simply go to your CIB OTP Token and copy your 6-digit OTP, generated by the application, and then paste it in the requested OTP field.
These are accounts with a Special Nature, such as Joint Accounts, Minor Accounts, Grant Accounts, or Accounts with Power of Attorney.
You can simply go to your CIB OTP Token and copy your 6-digit OTP, generated by the application, and then paste it in the requested OTP field.
These are accounts with a Special Nature, such as Joint Accounts, Minor Accounts, Grant Accounts, or Accounts with Power of Attorney.
- Log in to your Online Banking account
- Click on “Accounts” under “Savings & Investments” section
- Select the account
- Click on the “View All” next to “Transactions”
- Click on “Filter”
- Filter by date or amount range, then click on “Apply”
- Then, click on “Download Transactions”
- In case you want to change the filter data, choose clear all
- Choose the needed format to download transactions, then click on “Download”
You can activate / re-activate credit card by calling 19666 through Phone Banking or speaking with a live Call Center agent.
- You can activate the biometrics feature during your first login or by clicking on “Profile” at the top of the page
- Click on the “Toggle” button next to “Login using the biometrics feature”
- Check the box to agree to the terms and conditions
- Click on “Activate Now”
- Enter your current password, then click on “Continue”
- Enter the OTP received via SMS on your registered number
- Biometric feature activated successfully
You should give permission for sending SMSes by following the below steps:
- Open “Settings”
- Select “Applications”
- Choose “Special Access” from the side menu
- Select “Use Premium SMS Services”
- Select InstaPay’s icon
- Click on “Always Allow”
- Retry sending the SMS
Displaying 361-380 of 461 results