CIB is always responsible for securing and overseeing your account. Proper authorization from the customer is required to allow CIB to process the transaction.
• In this case, the transaction would not be executed. Therefore, please make sure that the transaction required balance is available.
• It is also advised to check your account regularly in order to ensure that such transactions are executed.
• In this case, the transaction would not be executed. Therefore, please make sure that the transaction required balance is available.
• It is also advised to check your account regularly in order to ensure that such transactions are executed.
- Log in to your Online Banking account
- Recently submitted requests will be shown at the bottom of the Home Page, and you can access all of them by clicking on “view all”
- Alternatively, click on “More” button or “profile” at the top of the page, then choose “Requests Center” and select “Request History”
After the statement closure, you’ll receive a message highlighting the due amount.
You can check for more info through the mobile/internet banking or via the call
center at 19666. Also, five days before the due date, another payment reminder
message is sent to notify you of the net amount to pay in the statement.
- Please ensure that the biometrics feature is enabled on your device and that the CIB Mobile Banking app has biometrics permission enabled from your device’s settings.
- Note that the biometrics feature is supported on the latest iOS version and 3 prior versions for both iOS and Android.
The application will log out automatically after five minutes of inactivity.
The application will log out automatically after five minutes of inactivity.
Forward Dated and Recurring Transactions will be executed based on the set rate at the transaction execution time.
Forward Dated and Recurring Transactions will be executed based on the set rate at the transaction execution time.
In order to apply for the low-income CBE Mortgage initiative, please follow the steps below:
- Interested citizens may buy the "Terms and Conditions" copybook and apply from any post office.
- The Mortgage Finance Fund (MFF) reviews submitted documents and directs the accepted applicants via SMS to any of the bank's members in the initiative.
Accepted customers will be contacted and informed with the details and documents required by the Bank’s Relationship Managers.
Forward Dated Transactions give you the ability to set a future transaction (e.g., fund transfers or credit card payment) to occur in a predefined date rather than immediately, which has to be within a year limit.
The Recurring Transaction is a forward dated transaction that you can set to be performed several times automatically. You can set your recurring transaction to be executed daily, weekly, semi monthly, monthly, every two months, bi-annually and annually.
The Recurring Transaction is a forward dated transaction that you can set to be performed several times automatically. You can set your recurring transaction to be executed daily, weekly, semi monthly, monthly, every two months, bi-annually and annually.
Forward Dated Transactions give you the ability to set a future transaction (e.g., fund transfers or credit card payment) to occur in a predefined date rather than immediately, which has to be within a year limit.
Yes, we offer Balance Transfer Facility on the total customer balances including loans, according to the customer Debit Burden Ratio (DBR).
We offer zero administration fees on the Balance Transfer Facility.
We offer a payment break option where customers can scape the first installment and start paying in the following month.
If your card was captured by an ATM inside a CIB branch during working hours, please make sure to enter the branch and notify the staff.
If the incident occurred outside the bank’s working hours or at a standalone CIB ATM, please call us on 19666 and our professional staff will let you know what the fastest and best thing to do is.
Yes, Instapay is now available outside of Egypt for users to transfer funds between Egyptian banks, noting that you still need to enable the service using your active Egyptian SIM card to use the service
- TAT for booking a TD is on the same day, and 1 business day for CDs
- TAT for Online Banking registration with account number, National ID, or passport number is immediate
- TAT for opening an additional sub account is immediate
- TAT for booking a TD is on the same day, and 1 business day for CDs
- TAT for Online Banking registration with account number, National ID, or passport number is immediate
- TAT for opening an additional sub account is immediate
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