This fee is applied when you exceed the card limit either due to a new transaction
you’ve made or due to a bank charge such as annual fees. You can check the
fees through the following link: https://cib.eg/4z1.
- Checks in EGP take 4 working days from the deposit date (taking into consideration official holidays), except checks drawn on Arab Investment Bank, Postal Authority, and Nasser Society Bank.
Any deposit made after 2 PM will take one full business day to process, according to deposited currency.
The request takes around 5 to 7 working days.
Within two working days of submitting the online application, you’ll receive an
initial call to proceed with the application to submit it for approval.
The standard for card delivery is within 8 working days while the premium cards
are delivered within 5 working days.
Depending on the card type. The statement is 30 days, and the grace period is 25
days except for the World card, the grace period is 15 days.
The OTP is valid for 10 minutes. If entered correctly, the transaction is completed. In case you enter expired OTP, you will be shown a screen notifying you of the OTP expiration and you will have to re-do the transaction.
- TAT for booking a TD is on the same day, and 1 business day for CDs
- TAT for Online Banking registration with account number, National ID, or passport number is immediate
- TAT for opening an additional sub account is immediate
Once you confirm the payment, the money will be instantly transferred to the other wallet.
You can view 6 months’ worth of transactions using pagination. Each page will include a maximum of 20 transactions
There is no limit to how many of your accounts you can link. However, all the accounts you want to link must have the same mobile number registered to them or they will not show in your choices.
Each app allows you to create one IPA for each account, which means you can have any number of IPAs based on the number of accounts you have at different banks and the number of IPN apps used.
Visit the BONUS points page to learn how you earn your points
You should set and answer three security questions by choosing them from the list of questions provided on the app and two of them will be used in the validation process when resetting your PIN.
You can request up to four supplementary cards on your total primary cards.
There isn’t a limit for OTP requests.
By nature and for your own security, the One Time Passcode (OTP) is created to be used only once with every third party transfer.
- You can view transactions for the current and the previous month for each card, regardless of the card due date (25th or 10th of each month).
- Please remember that you can check your historical card statement for the previous months from the statement option found in the main navigation.
Smart Wallet users can transfer up to EGP 60,000 per day and EGP 200,000 per month.
Displaying 441-460 of 852 results