Yes, refund is available for miles after redemption but 5% of the total miles will be deducted. (EGYPTAIR’s terms and conditions apply)
CIB and non-CIB customers:
- Visit your nearest CIB branch or Smart Wallet authorized agent like Fawry Plus and Aman.
- Fill out a registration form.
- The agent will process your data and enter it into the system.
- You will then receive an SMS with a download link and an activation code.
- Download the app from either the App Store, Google Play, or Huawei AppGallery.
- Enter your registered mobile number, carefully read the terms and conditions, click on "Accept" and then enter the activation code that was sent to you via SMS.
- Create a six-digit PIN (should not include any repetitive or sequential numbers).
Your Smart Wallet will then be activated and ready to be used.
Egyptian CIB Customers only:
- SMS channel
- Send your full National ID number in an SMS to 4435, followed by the last 4 digits of your CIB card and separated by a hashtag. Send the SMS from the mobile number you want to link to the wallet. Example: 291234567890#1234.
- Within three working days, you will receive an SMS that contains a download link and an activation code.
- Download the app from either the App Store, Google Play, or Huawei AppGallery.
- Enter your registered mobile number, carefully read the terms and conditions, click on "Accept" and then enter the activation code that was sent to you via SMS.
- Create a six-digit PIN (should not include any repetitive or sequential numbers).
- Your CIB card will be connected to your Smart Wallet within 7 working days.
All travel benefits shall be activated once you earn your first CIB miles and credited to your EGYPTAIR portal noting that all travel privileges are for primary credit cardholders only.
- Egyptians need a valid national ID or passport
- Proof of employment
- Proof of residence if your address differs from the address on your ID
- In case the PA person has another nationality (88) in NID, they should bring their passport or birth certificate
- If US nationality, the Indicia and FATCA process will be followed.
Required documents for opening a Savings Account:
- Age 15 to 21 years old: A valid national ID, university ID (in case the customer is a university student), and guardian’s proof of income
- Age 21 and above:
- A copy of your valid National ID, or valid passport for foreigners
- Recent original utility bill (electricity or gas)
- Proof of income
- Proof of permanent address for foreigners
Required documents for opening a Current Account:
- Starting Age 21 years old;
- Copy of your valid National ID, or valid passport for foreigners
- Recent original utility bill (electricity or gas)
- Proof of income
- Proof of permanent address for foreigners
Required documents for opening a Bedaya Savings Account:
- Offered to new Egyptian customers only, starting age 15 years old
- Valid National ID
- Utility bill (only in the case that the customer chooses an address other than the ID address)
Required documents for opening a Minor Account:
- The Minor Account is a savings account that can be opened by the minor’s guardian (Natural/Legal) for minors up to the age of 21
- Valid National ID for the guardian or valid passport for foreigners
- Electronic birth certificate for the minor (or a valid National ID if the minor is 15 years old)
- Proof of income for the guardian
- Proof of permanent address for foreigners
- Recent original utility bill (electricity or gas)
- Appointment decree issued by the family prosecution (in case of legal guardian)
You can activate a debit or credit card through the following:
- Call the CIB Call Center at 19666
- Use CIB's Interactive Voice Response
- Through SMS
- For Debit Cards: please send an SMS to 1491 from registered Egyptian mobile number with 01 followed by first 6 digits & last 4 digits of the debit card number
- For Credit Cards: Please send an SMS to 1491 from registered Egyptian mobile number with 02 followed by last 4 digits of the credit card number
You can redeem your miles on all EGYPTAIR Flights only. Miles can be used for reward tickets or upgrade tickets or excess baggage. For more information, please refer to EGYPTAIR’s call center on 1717.
You can receive a 15% discount on EGYPTAIR seat selection (including first row & exit seats) and pet fees, but only when purchased through EGYPTAIR sales offices and call centers.
Tier Miles help you upgrade your status within the EGYPTAIR Plus membership program. Higher tier provide more privileges.
1. Osoul Fund
Low-Risk
A low-risk money market fund that offers short to medium-term liquidity with accumulated daily returns.
Investment Type: Invests in Treasury Bills and Time Deposits.
Subscription and Redemption:
- Daily subscription and redemption.
- 0.1% subscription fee with a minimum of EGP 50.
Investment Tenor: Short to medium-term.
Minimum Subscription: 1 unit.
2. Istethmar Fund
High-Risk
Your simplest way to access the Egyptian Stock Exchange.
Investment Type: Equity Fund (Stocks registered on the Egyptian Stock Exchange- EGX).
Subscription and Redemption:
- Daily subscription (except on the last working day of the week).
- Weekly redemption on the first working day of the week.
- 0.25% subscription fee.
Investment Tenor: Long-term.
Minimum Subscription: 1 unit.
3. Aman Fund
High-Risk
An Islamic Equity Fund. Your way to Sharia compliant investment in the Egyptian Stock Exchange.
Investment Type: A Variety of Sharia-compliant stocks in industrial, production and service sectors, in addition to Sukuk.
Subscription and Redemption:
- Daily subscription (except on the last working day of the week).
- Weekly redemptions on the first working day of the week.
- 0.25% subscription fee / and 0.25% redemption fee.
Investment Tenor: Long-term.
Minimum Subscription: 1 unit.
4. Thabat Fund
Low-Risk
A fund of diversified fixed-income instruments.
Investment Type: Invests in fixed-income instruments (Treasury Bonds and Corporate Bonds).
Subscription and Redemption:
- Daily subscription with monthly redemption on the first working Sunday of each month.
- 0.1% subscription fee with a minimum of EGP 50.
Investment Tenor: Medium- to long-term.
Minimum Subscription: 1 unit.
5. Takamol Fund
Medium-Risk
Combine the growth of Egyptian equities with the stability of fixed income investments.
Investment Type: Mix of fixed income instruments and stocks of companies listed on the Egyptian Stock Market.
Subscription and Redemption:
- Daily subscription with weekly redemption on the first working day of the week.
- 0.1% subscription fee with a minimum of EGP 50.
Investment Tenor: Long-term.
Minimum Subscription: 1 unit.
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