Yes, you can check your international spending limit for your credit card through Phone Banking.
Activation of replacement cards follows the same procedures as a new credit
card.
You can subscribe to the credit shield directly through the initial credit card
application or via the call center.
https://www.cibeg.com/English/Personal/Cards/Documents/CIB%20Credit%20Card%20Fees%20and%20Charges%20English%20-%20General.pdf
You can apply for credit card closure at any time during the statement if you’ve paid the
current dues on the card. The exception to waiting after the statement closure is if you
withdrew cash during the statement or you’ve paid after the due date.
The buyout service is available for credit cardholders in which the customer is
allowed to use the CIB card limit to settle the outstanding balance on other non-
CIB cards and repay this balance in an equal payment plan with normal interest
rates. The customer can request the service via the call center.
Please check the link for more info about the terms and conditions: https://cib.eg/z3j.
- Log in to your Online Banking account
- Click on “Credit Cards” under “Cards” section on the home page
- Select the credit card
- Click on “Show My Transactions” under “My Transactions”
- Click on “Filter”
- Filter by date or amount range, then click on “Apply”
- Then, click on “Export”
- Choose the needed format to download transactions, then click on “Download” button
Depending on employment type, nature and the type of collateral, we have the following programs:
- Against cash collateral (certificates of deposit, savings accounts) in any of CIB branches.
- CIB’s payroll customers program.
- HR letter by the employer stating monthly net income, the date of hiring and title. Or, bank statement if self-employed.
- Program of Professionals: Doctors, Dentists, clinic owners, engineering consultants and legal accountants.
- Program of University Professors.
- Program for existing CIB account holders.
- Apply here
Please call call center on 19666 or visit your nearest CIB branch.
Yes, You can.
If your due date is 25 from each month you can change it to be 5 from each month, and your statement will start from the 21st to the 20th of the next month.
- Log in to your Online Banking account
- Select the "Credit Cards" section under “Cards” on the home page
- Choose the card you want to pay
- Select “Pay Now”
- Choose the account you will pay from
- Choose whether you want to settle 100% of statement balance, pay 5% minimum due, or enter a custom amount. Then, enter the amount you want to pay and click on “Continue”
- Review the request summary
- Click on “Confirm”
- Card payment successful
Please call the call center at 19666 or visit your nearest CIB branch.
Both cards offer a welcome gift: You can earn 5,000 Miles with your Platinum credit card and 3,500 miles for your Titanium credit card when you use it for any retail transaction within the first 2 months of issuance.
Customers can change card types by making a request from the CIB call center or your nearest branch.
The eligibility for the fee waiver is determined by the bank policy and the refund
could be 50% or 100% of the issuance fees except for World, World Elite, and
EgyptAir cards. To get the refund, you need to activate your credit card within the
first three months of issuance then the refund will be processed on the following
month from activation. The refund is for the issuance fees only.
The Mileseverywhere Titanium card offers a 5% discount on the base fare of international EGYPTAIR flights (excluding taxes). This discount is only available through EGYPTAIR sales offices.
In your physical application, you can choose the account for direct debit to
your credit card billings. But this account must be qualified with certain criteria
including (must be in Egyptian currency, non-overdraft and must belong to you).
Please call the call center at 19666 or visit your nearest CIB branch.
The Mileseverywhere Titanium credit card provides a 50% discount per ticket on the fee to change reservations for tickets purchased with miles.
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